You can now set padding to 'auto' for dynamically optimized settings, or adjust padding individually for the top, bottom, left, and right of each section. If you clear a padding setting by mistake, it will revert back to 'auto', so your layout stays polished.

The updated footer section now offers more customization and less clutter. We've reduced empty space, introduced a new compact layout, and all footer text now supports rich text editing, allowing you to emphasize key information. Set and save default footer settings in your Shopify Email brand preferences to save time and maintain consistency across emails and automations, and extend your reach with newly added social icons for platforms such as Whatsapp, Weibo and WeChat, providing your subscribers with more ways to connect with your brand.

Learn more about creating campaigns with Shopify Email.

Here’s what's new in version 10.0
* Refined visual design: We’ve refreshed the look and feel across POS with cleaner layouts and more accessible information, so it’s easier to stay focused and confident during checkout.
* Updated navigation for faster access: On tablet, the vertical navigation bar now gives you one-tap access to the Register, Connectivity, and Lock Screen. On mobile, the Cart is now just a tap away in the main navigation.
* Smarter, faster search: Inline search is now supported for Orders, Products, Customers, Drafts and Staff - so you get precise, index-specific results without jumping between screens.
* Cart enhancements: A new dynamic cart header now shows you exactly what kind of cart you’re working with - new orders or draft. You’ll see more line items at a glance, making it easier to manage larger orders or exchanges.
* Branding lock screen: Add a custom brand image and logo to the lock screen for a consistent and professional look across your locations. You can upload this media in the POS Channel in Shopify Admin.
* Branded theming for POS Terminal: Add rich, engaging media to the idle screen to catch eyes and educate customers. Apply your brand colors across all checkout screens to elevate the in-store experience. You can upload this media in the POS channel in Shopify Admin.

Version 10.0 is packed with thoughtful touches designed to save time, improve clarity, and help you deliver a branded, efficient experience at the cash wrap.

Tailor the look-and-feel even further by leveraging tools to scale the size of the logo and set the overlay opacity of your background image. Both the logo and background image support PNG and JPG files, with a recommended image size of 1080x1920 for the background image, specifically.

To get started, visit the Display Editor in Admin by selecting Point of Sale > Settings > Customize > Customer displays > Idle screen.

These customizations are available for customer-facing displays on both POS Terminal and compatible Android devices running the Customer View app. To learn more about customizing customer display, visit the Help Center

Customize POS Terminal
Customize Customer View app

To get started, visit the Display Editor in Admin by selecting Point of Sale > Settings > Customize > Customer displays > Checkout.

Brand theme colors are applied to Cart, Tips (if enabled), Receipt, and Thank You screens. Within the Checkout section of Display Editor, you can use the dropdown menu in the top bar to navigate between each of these screens to see the applied color and customize other settings. Together with logo and background media on Idle screen, color theming will help represent your brand identity to customers.

These customizations are available for customer-facing displays on both POS Terminal and compatible Android devices running the Customer View app. To learn more about customizing customer display, visit the Help Center

Customize POS Terminal
Customize Customer View app

This change prevents overselling at a single location and helps you manage your inventory accurately.

What's changing?

There’s two exciting changes to be aware of:
1. Orders shipped from the EU to the UK will now fully exempt VAT when the buyer has the Reverse Charge (EU/UK) exemption applied to a customer or company location.
2. When applied, reverse charge will now be printed on VAT invoices [exclusive to merchants on Shopify Tax who opt in]

What do you need to do?

Be sure to check your admin locations: now that the reverse charge exemption includes the UK, the reverse charge exemption will not be applied if a merchant has a default location outside of the EU.

How do you use it?

Plus merchants can apply the reverse charge within company locations:
* Go to Companies
* Select the Company you wish to add the exemption to
* Select the Company location you wish to add the exemption to
* Tap the three dots at the top of the Customer card and select "Edit tax details"
* Change the menu underneath Tax settings to "Collect tax unless exemptions apply"
* Either search for or scroll to and check the box next to Reverse Charge (EU/UK)
* Press save

All other merchants can apply the reverse charge within customers:
* Go to Customers
* Select the customer you wish to add the exemption to
* Tap the three dots at the top of the Customer card and select "Edit tax details"
* Change the menu underneath Tax settings to "Collect tax unless exemptions apply"
* Either search for or scroll to and check the box next to Reverse Charge (EU/UK)
* Press save

If your Company or Customers already have the exemption applied, no action is needed.

In place of dark mode, we are introducing flexible color theming on POS Terminal in POS v10.0 and Customer View v2.0 where you can customize any color for your checkout screens.

We're continuing to improve Shopify Functions with new capabilities for discounts, shipping, and payments — areas where you've previously relied on Shopify Scripts — to ensure you can build custom logic that fits your unique business needs.

To help with your migration planning, we recommend using the Shopify Scripts customizations report to identify which of your current customizations can be replaced with Shopify Functions or public apps.

Your existing Shopify Scripts will continue to work until the new deprecation date but we strongly encourage you to migrate as soon as possible.

Learn more about migrating from Shopify Scripts to Shopify Functions in the Shopify Help Center.

Starting in May 2025 during experimentation, Shop will display your discount codes to some Shop customers on your product pages and the new aggregated discounts section in the Shop app.

You can start giving Shop access to your discount codes today, so that they will later display when the feature is available to customers in Shop.

A new setting has been added to your admin that lets you control the maximum quantity allowed for any single item in a buyer’s cart. This limit only applies to carts created on your online store and does not apply to draft orders, point of sale, or carts that include products from catalogs with quantity rules (e.g. for B2B on Shopify).

We have automatically set your store’s limit based on quantities in your store’s entire order history. This suggested limit has a buffer to ensure future orders are unlikely to be impacted, even if they contain higher-than-average quantities. If your store has less than 250 orders, we have applied a default limit of 50.

You can see your set limit and change it as needed in the admin under Settings -> Checkout and learn more in the Shopify Help Center

Whats New
- Each item in the cart can have its own delivery method, eliminating the need to check out separate carts for different delivery options. This means your staff can handle mixed orders - shipping some items while allowing customers to take home others right away.
- The ship and carry out feature lets you sell both in-stock and out-of-stock items together, giving customers more choices and allowing you to utilize inventory across your retail network.
- By consolidating items into one cart, bundle pricing and discounts apply across all purchased items, reducing overhead on staff and improving the customers purchasing experience.

How Ship and Carryout Works
- Split quantity limitations: Items of the same product variant cannot be split across line items. If a variant appears both in a bundle and as a separate line item, they will need to share the same delivery method.
- Tax engine compatibility: Ship and carry out is only supported if you are using Avalara 2.0, Vertex, or Registration-based taxes (excluding stores based in the United States, European Union, and United Kingdom) tax engines. We will be expanding support to include ShopifyTax. Be sure to verify your settings to take advantage of this feature.
- Regional shipping restrictions: *All items in a single delivery cart must be from the same tax region, as configured in your Shopify Admin. However, within the EU, you can ship across countries since it operates under a unified tax engine.
- *Email templates: Default email templates for Order confirmation, Order invoice, Order Edited, POS and Mobile Receipt, and New Order Notification will be automatically updated to show items shipped and items carried out. Custom email templates will need to be manually updated.

Ship and carry out provides a more flexible shopping experience for your customers while simplifying the checkout process for your staff. Learn about ship and carry out in the Help Center.

• Cart summary is now persistent at the bottom of the screen across the Cart and Tips screen. Customers can consistently see the summary and checkout information to make purchase decisions (payment, tip).
• New Tips and Receipts button style for better selection experience.
• Optimized text size and spacing.

These changes will enhance the information displayed to customers, and overall create a better display for POS Terminal. More visual customizations are coming soon.

Here’s what's new with search:

• Faster search speed for quicker interactions
• Improved search performance for larger catalogs
• Increased typing error tolerance

These improvements to search are more forgiving while delivering more specific and faster results, regardless of the catalog size. Product search now provides instantaneous, relevant information, reducing the need for precise input.

This update gives you more control over how search engines crawl your content across different markets.

To implement domain-specific rules, simply use the request.host object in your robots.txt.liquid template.

As an example, this code snippet would disallow crawling of the /en/ folder for the example.fr domain, while allowing the folder to remain crawlable for other domains.


{% for group in robots.default_groups %}
{{- group.user_agent }}
{%- if request.host == 'example.fr' -%}
Disallow: /en/
{%- endif -%}
{% endfor %}


Learn more about customizing robots.txt in the Shopify Dev Docs.

Learn more about draft order deletion.

Previously, you had the option to choose whether to require a "checkpoint challenge" for buyers. To better detect bots, checkpoint challenges are now mandatory when creating new bot protection schedules.

For more details on how to set up and manage your bot protection settings, please refer to our bot protection documentation.

Learn more about managing blogs in the Shopify Help Center

Learn more about order editing in the Shopify Help Center

Actions with the new experience include:
* Remove collection metafield
* Remove company location metafield
* Remove company metafield
* Remove customer metafield
* Remove draft order metafield
* Remove order metafield
* Remove product metafield
* Remove product variant metafield
* Remove shop metafield
* Update collection metafield
* Update company location metafield
* Update company metafield
* Update customer metafield
* Update draft order metafield
* Update order metafield
* Update product metafield
* Update product variant metafield
* Update shop metafield

For more information about how it works, visit the documentation. For questions and feedback, post to the Shopify community.

Update: We've added sub-categories inclusion options to product smart collection filters because managing large catalogs requires more flexible categorization tools. Now merchants can select a parent category like "Clothing Tops" and automatically include all products from sub-categories such as "Shirts," "Cardigans," and "Bodysuits" without creating multiple filter conditions.

Learn more about the sub-categories filtering in the Shopify Help Center.

Recommended option: switch to the Storefront API Client, which manages the API’s authentication information and enables full access to globally-deployed Carts, offering improved performance, scalability, and a richer feature set including subscriptions, product bundles, contextual pricing, Shopify Functions, and more. See this migration guide for more information.

Alternative option: upgrade to JavaScript Buy SDK v3.0, which allows merchants to maintain their current setup with minimal changes for use cases that are supported by the Cart API. If choosing this option, please be aware that this is the last and final release of the JS Buy SDK and we cannot guarantee future Shopify features will be compatible with this option. See this upgrade guide for more information.

Critical Deadline: July 1, 2025 11:00 AM ET. Merchants must implement one of these changes by this date, or customers will not be able to complete purchases.

You can configure the settings for the checkbox in the checkout that collects customer’s consent for receiving marketing emails. The checkbox can either be preselected by default in select customer regions, with customers being able to manually deselect it, or unselected by default so the customer can opt-in on their own. This change will be applied to both you online and POS checkout.

Previously, draft orders in POS only supported custom (manual) discounts. With this update, you can now apply any discount that you create in the Shopify admin, making POS draft orders fully compatible with discounts to match the capabilities available for your online store. Whether your staff is taking phone orders, creating custom orders, or placing high-value items on hold, you can now save these discounts in draft orders for a more convenient checkout experience.

Note: You need the appropriate permissions to use discounts in draft orders. This feature is available with POS Pro.

Learn more in the Shopify help center.

The Get gift card data action retrieves about gift cards from your store. Importantly, your store has both gift card products, which are used to generate gift cards, and gift cards themselves, which are the actual gift cards that customers can use to make purchases. To get information about gift card products, use the Get product data or Get product variant data actions.

The Get location data action retrieves location information from your Shopify store. Locations are any place that you store inventory, sell products, or ship or fulfill orders.

The Get cash tracking session data action retrieves cash tracking session information from your POS Pro. Cash tracking sessions are used to track the cash in your store's registers.

For more information about how they work, visit the documentation. For questions and feedback, post to the Shopify community.

Whether you need to modify order confirmation emails, add staff members, or manage taxes, settings search will quickly guide you to the right place. Settings search is designed to save you time and reduce frustration, allowing you to focus more on growing your business.

Learn more about settings search in the Shopify Help Centre.

Learn more about the different ways to create fields in forms.

With just a simple description of your business or products, the AI store generator will enable entrepreneurs to generate custom themes for their brand, allowing them to get their online store up and running quickly. It’s now available to all merchants on the basic plan and up.

Learn more about the AI store setup in the Shopify Help Center.

Merchants can also hide wallet payments (ex: Apple Pay, Google Pay, Amazon Pay) based on cart and customer conditions.

Learn more about payment customizations in the Shopify Help Center.

Learn more about Shopify Payments in the Shopify Help Center.

You can find more information about customizing your Shop Store here.

• Markets (available for merchants with access to the markets feature)
• Draft Orders
• Discounts
• Marketing Automations
• Purchase Orders
• Locations
• Company Locations
• Catalogs

We're continuously working to expand support for additional commerce object types to further broaden the capabilities of search and Sidekick.

Learn more about the Shopify Fulfillment Network dashboard from the Shopify Help Center.

There are two ways for consent to be obtained:
* Staff-led via the “Accepts SMS Marketing” toggle on a Customer profile
* Customer-led via receipt selection on the customer-facing display

To get started, first activate the “collect customer phone numbers from checkout” setting for your retail locations. This can be done in the Shopify Admin. With this setting enabled, the “Accept SMS marketing" toggle will become visible to Staff on the customer profile during checkout allowing them to opt a customer into SMS marketing after obtaining consent.

If a customer already has a phone number attached to their profile, they will be able to opt-in to receive SMS marketing during receipt selection by choosing to receive a text receipt.

Once opted in, merchants can create segments of customers who have subscribed to SMS via Shopify Admin.

To learn more about SMS opt-in for Shopify POS, visit the Help Center.

From your Shopify admin, you can either automate the selection per Shopify’s latest recommendations or manually select the countries. Learn more about collecting customer emails from checkout.

• Adjustable consent preferences: Customers can now modify their consent preferences at any time by reopening the cookie consent banner. Previously, customers had to manually clear cookies to update their consent decisions. Now, they can simply reshow the cookie banner and adjust their preferences as needed.

• Cookie banner on checkout: The Shopify cookie banner can now be displayed on checkout where needed, allowing merchants to capture necessary consents even for sessions that start directly on checkout and skip storefront pages. This ensures that merchants selling in Europe can collect consent for any non-essential trackers, increasing data collection capabilities and improving compliance with European privacy regulations. This feature is off by default - enable it in your Customer privacy settings.

• Data sale opt out: The data sale opt out automation has been updated to include US states with laws effective January 1, 2025. Additionally, customers can now opt out of data sale from both their account and their browser.

If you're looking to implement auto-added free gift promotions in your checkout process, please note that these use cases will now require third-party apps available in the Shopify App Store.

This change helps create a more transparent checkout experience for your customers by ensuring they have full control over the items in their cart.

Shopify duties + import taxes is a feature that allows merchants to display and collect duties + import taxes at the point of sale during checkout. It can be used to provide clear cost information to your customers, ensuring transparency about the total cost of their purchases, including any import duties.

Please be advised that merchants that are collecting duties and import tax estimates at checkout should pair the service with duty prepaid (DDP) labels to avoid double-charging buyer import taxes and duties and reduce buyer parcel rejection rates. Duty prepaid labels must be purchased outside of Shopify Shipping.

Learn more about the collecting estimated import taxes and duties via Shopify Duties in the Shopify Help Center.

Pricing:

Shopify has temporarily reduced pricing. A 0.5% transaction fee applies to orders that have duties and import taxes calculated at checkout in stores.

The transaction fee is applied for every order that has duties and import taxes calculated at checkout, even if the calculated amount is zero. Transaction fees aren't charged in the following cases:

• Orders that are shipped to the same country or region as where the store is located.
• Orders that are shipped between EU member countries.
• Abandoned checkouts.

Additional options for managing tariffs

Shopify provides multiple straightforward options for managing tariffs:

• Use the duty calculator: Activate Shopify’s built-in duty calculator from your Shopify admin at Settings > Taxes and Duties. This tool displays and collects duties and taxes at checkout, reassuring your customers that there will be no hidden charges upon delivery. Ensure to pair this with duty prepaid labels for shipping.
• Buy prepaid duty labels: Purchase duty prepaid shipping labels using third-party apps from the Shopify App Store. This helps ensure that shipments go through customs smoothly without extra charges for your customers.
• Manage duties with Managed Markets: If eligible, US-based merchants can use Managed Markets for automated duty calculations and payments at checkout. This tool provides prepaid duty labels at negotiated rates and guarantees duty and tax calculations, ensuring a seamless experience for your customers.
• Customize store messages: Tailor your online store to display messages about duties being paid at checkout for specific regions, boosting customer trust in your international transactions.

Products
Old: Alphabetical (A-Z)
New: Last created (most recent first)

This change ensures that your newest products appear at the top of the list, making it easier to manage your latest additions.

Purchase Orders
Old: Last created
New: Expected arrival date (future dates first)

Transfers
Old: Last created
New: Estimated arrival date (future dates first)

Files:
New: Last added

For both Purchase Orders and Transfers, sorting by expected arrival date allows you to quickly see what's coming soon, helping you stay on top of your inventory management.

Sort controls are conveniently located in the top right corner of the index page. Simply click on the sort options to arrange your items by the available criteria.

Refer to this new, AI-powered report to recreate your Shopify Scripts customizations with Shopify Functions by either building custom apps or by installing a compatible app.

The deadline to migrate off Shopify Scripts is August 28, 2025.

Learn more in the Migration guide and the Shopify Functions roadmap to plan your migration.

Troubleshooting

Previously, when an action was successful, it might have been difficult to tell what the action did in your shop. For example, when updating a metafield value, what metafield value was set? With these improvements, you will now be able to see the data that was provided to the action, enabling you to better understand what happened.

In this example, by clicking “Step data”, you can see that the “Add order tag” action received as input an order id and a “guitar2” tag:

Since tag actions do not return data, the output is null.

The step data for triggers may be especially useful to check to understand data in your workflow. Triggers contain the data that Flow receives from the event (typically an ID) and the data that Flow queries to run the workflow as you designed:

Searching

Building on prior improvements for searching workflow runs, you can now search any of the step data as part of Flow’s run search. To begin a search in the Flow app, go to a list of workflow runs and choose “Add filter” and then “Includes text”.

You can search any of the fields available as “step data” in the run details. Please note that you can only search the text and you must omit any punctuation. For example, to search for an order ID, search “124443” and not “gid://shopify/Order/124443”.

Resources

For more information visit our help center pages about finding and monitoring workflows. For questions and feedback, visit the Shopify community.

These actions makes it easier to store data in metaobjects and retrieve it for use in workflows. For example, a metaobject can be used to manage a fraud deny list which is then queried from Flow and used for subsequent steps that send internal email alerts or cancel orders.

The Get metaobject entries action retrieves a list of entries for a metaobject from your store. In addition to common query fields such as display name or updated date, metaobjects can also be queried by value.

The Get metaobject entry action retrieves a single entry by handle.

For more information about Flow, visit the documentation. For questions and feedback, visit the Shopify community.

Learn more about adding images to product variants in the Shopify Help Center.

This means for API calls where the publicationId for the Headless sales channel app was passed in, now you should pass in the publicationId for the Headless storefront channel. For example, if you previously used the publishablePublish mutation with the publicationId for the Headless sales channel app, instead you will need to call this mutation with the publicationId for each Headless storefront you wish to publish to.

To enable this, please append the customerAccessToken into the Buyer Identity object of the Storefront API Cart and include the buyer IP address when making server side requests.

Note that for security reasons, the checkoutUrl should be requested when the buyer is ready to navigate to checkout, which can be re-requested if needed.

For merchants building mobile apps with the Checkout Sheet Kit, see this detailed guide to create authenticated checkout experiences for buyers within mobile apps. Previously, opening an authenticated checkout was only possible using multipass, which is limited to Shopify Plus plans and legacy customer accounts. Now, authenticated checkouts are possible for merchants on all plans and customer account versions.

You’ll now find it grouped under Apps, simplifying how you interact with Checkout Blocks. No action is required!

Learn more about Checkout Blocks in the Shopify Help Center.

With more carrier options, you can get your orders shipped quickly and cost-effectively this holiday season and beyond.

Learn more about Shopify Shipping with Purolator and visit the Shopify Shipping calculator to check out your Purolator rates.

With the Canadian tax holiday, Shopify has begun automatically zero-rating properly-categorized products on merchants’ behalf. In order to make tax collection simpler for merchants, we are now calculating shipping tax proportionally for orders with zero-rated items.

This means that for an order with zero-rated and normally-taxed products, tax on shipping will be charged at a blended rate, weighted by the line item quantity and tax rates in the order.

Only zero-rated or exempt items will affect the shipping tax rate. This only applies to GST, and you must be using registration-based taxes.

Here’s an example:

Before:

Product A: $10, 20% VAT

Product B: $30, 0% VAT

Shipping: $10

—

Shipping tax is charged at 20% for the full shipping.

• $10 Shipping x 20%= $2 tax

After:

Product A: $10, 20% VAT

Product B: $30, 0% VAT

Shipping: $10

—

Shipping tax is charged at a rate proportional to the quantity of line items, and considers the zero-rated tax..

• Product A rate: $10 x (1/2) x 20% = $1
  
• Product B rate: €10 x (1/2) x 0% = $0
  
• Shipping Tax rate: $1 + $0 = $1 tax

What's changing?

Starting on December 17th, 2024, Shopify will automatically proportionally tax shipping orders that have products with zero and nonzero tax rates.

This does not apply for manually-set tax rates: if your store is using Legacy Tax or overrides, these changes will not apply and you’ll need to handle taxes yourself.

What do you need to do?

1. Review your product categories and ensure they’re accurate.
   
2. Ensure you do not have manual overrides turned on for these categories, and are not using Legacy Tax.
   
3. That's it! We'll handle the tax calculations for the tax holiday and proportionally tax shipping, automatically.

Pro tip: Use the bulk editor to quickly review and update multiple products at once.

Learn more about eligible categories

Learn more about Online store customer login redirects.

The RFC field must be populated with the customer’s RFC, CURP (Clave Única de Registro de Población), or their foreign tax identification number on orders shipping into Mexico.

Important Note: If you have existing checkout customizations enabled to collect tax IDs for Mexico, please disable them to avoid duplicate fields and confusion at checkout.

Review our help docs for more information on additional tax fields in checkout.

Learn more in the Shopify Help Center.

What's changing?

Starting December 14th, 2024, the Canadian government is temporarily removing GST/HST on select categories of goods. Shopify will automatically apply zero-rating to eligible products in your store with the right categories; no manual tax adjustments needed.

What products are eligible?

The tax break applies to the categories listed here. If your products are categorized under one of these categories, the zero-rating will apply automatically, as long as you do not have manual overrides.

If your store is not using registration-based taxes (if you enter the rates yourself in your Taxes and Duties settings), you will not have the GST/HST automatically zero-rated for the tax holiday.

What do you need to do?

1. Review your product categories
   
2. Ensure eligible products are assigned to the correct categories, by Dec 14th.
3. That's it! If your products fall within a bolded category in the above PDF, tax will not be collected for the tax holiday automatically.

Pro tip: Use the bulk editor to quickly review and update multiple products at once.

Learn more about eligible categories

Create a campaign or learn more about Shop Campaigns.

Learn more about setting up location metafields for order routing.

Learn more in the Shopify Help Center.

See the updates

You can find this report in the Analytics > Reports section of admin. Please note that you must be using new Shopify Analytics to view this report.

In addition, information about the event that triggered a store credit transaction is now available in the customer transaction history view. This includes the order associated with a store credit transaction (if applicable). You can view this information by navigating to the Customers space in admin, selecting the customer you are interested in, and then clicking on their store credit balance.

Learn more in the Shopify Help Center.

You can access this functionality by visiting the Customers > Segments section in admin. To help you get started, three new segmentation templates are available:
- Customers with store credit available to spend
- Customers with store credit expiring in the next 7 days
- Customers who have not used their store credit after 1 month

Learn more in the Shopify Help Center.

• Install apps that allow you to add functionality or customize the customer account with no code.
  
• Select Extensions from one of the 40 launch partner apps to enable customers to take self-serve actions on their orders such as managing subscriptions, triggering returns, engaging more deeply with loyalty programs, and updating their personal information, and more.
  
• Add app blocks directly into existing pages within customer accounts (Order Index, Order Status, and Profile pages) or create entirely new pages - all from the checkout and accounts editor.
  
• App blocks and full-page extensions inherit branding from the rest of the checkout and accounts experience, ensuring a consistent and familiar experience for customers.
  
• All Customer Account Extensions are secured behind a single, passwordless login, so customers only log in to one account to self-serve.

Learn more about customizing customer accounts with apps in the Shopify Help Center

To learn more about managing your subscriptions from the product page, please visit the Shopify Help Center.

Learn more in the Shopify Help Center.

This update unlocks two essential tools - (i) Dynamic content block: Easily add dynamic elements like banners or personalized messaging and (ii) Static content block: Include static text, images, or design elements to match your brand.

Learn more on how you can customize checkout with Checkout Blocks.

Learn more about the metaobject reference metafield smart collections in the Shopify Help Center.

Learn more about creating automated collections with metafields in the Shopify Help Center.

Learn more about connecting your own identity provider to customer accounts.

With the introduction of stacked holds you can quickly and easily add another hold each time an issue arises. With all of the reasons captured separately, you can release individual holds confidently, safe in the knowledge that all of the other reasons are captured in their own holds.

Learn more about putting an order's fulfillment on hold.

Learn more about the Bundles report.

Learn more about the grouped view update.

When there is a billing failure due to inventory unavailability at the fulfillment location, merchants will receive immediate notifications that specify which products are affected and the system suggests actionable steps to resolve these issues promptly. This update will allow merchants to minimize subscription disruptions, leading to a better customer experience.

Learn more about the Shopify Subscriptions app.

Customize your Home metrics by long-pressing a metric name in the Shopify App. These customizations and store data are synchronized across desktop and mobile.

Merchants not yet on the new Shopify Analytics can opt in from the Analytics section.

Discover more about Shopify Analytics and Home Metrics.

Learn more about the Shop app and Shop Store.

For across your organization from organization owners or users with administrator privileges, you can add users, assign roles, and manage two-step authentication settings for all user settings.
Visit the Shopify help center to learn more about creating your first organization.

For custom IDs, you will be able to create and manage custom IDs for any data type that has metafield support, and you will be able to look up custom IDs only for Products and Customers. For Upserts, two unstable APIs are now available that allow upserting by a matching key: productSet for Products and customerSet for Customers. You cannot yet use a custom ID as a matching key for upserting.

Upsert support will continue to expand for more object types in the future.

This update allows merchants to manage their fulfillment processes with precision from anywhere, ensuring every reason for a hold is captured and handled separately. This is beneficial because it gives you the confidence to release individual holds while keeping track of all remaining concerns.

Learn more about managing fulfillment holds on mobile.

New enhancements include:
* Simplified Role Assignments: Set up roles with specific permissions and assign them to multiple users at once. This change is aimed at reducing the time and effort involved in user onboarding and ongoing management.
* Enhanced Flexibility: Easily assign multiple roles to a single user, allowing for greater adaptability to meet diverse business needs and simplify the auditing process.
* Efficient Onboarding with Groups (Shopify Plus only): Utilize Groups to simultaneously assign roles and store access across your staff, improving onboarding and management of large teams.

Your existing users will keep their access and be marked with a 'Legacy access" badge. If your organization had used roles in the past, those roles have now been converted into user groups under the same names and marked with a 'Legacy Access' badge. Create and assign roles to users or groups to remove the badge and ensure smooth transition to the new model.

As the organization administrator or owner, we recommend you update permissions for all users by May 1, 2025. After this date, users and groups with legacy access will be automatically migrated to have one role per store, potentially creating many auto-generated roles. For detailed instructions on how to migrate users with legacy access, please visit the Shopify Help Center.

You can add full-page Customer Account Extensions to your customer accounts menu, allowing your customers to easily find self-serve functionality from apps providing loyalty, membership, rewards programs and more.

This enables the customer account menu to become a more integrated part of the online store, allowing you to take logged-in customers directly to specific product and collection pages.

Additionally, the familiar “Go to Store” button will transition to a “Shop” link in the header. You will have the ability to rename, change the destination, or remove the Shop link entirely. The logo will continue to link to the online store.

Learn more in the Shopify Help Center or start editing your customer accounts menu in your Shopify Admin.

Search in the Shopify app includes:

• All filters available on desktop
• A count of results for each filter type
• Uninstalled apps, companies, segments, settings, and admin pages are now searchable
• Products, Orders, and Customers overview screens use the new search experience
• Links to search the Shopify App Store, Shopify Help Center, and Order, Customers, or Products pages

Learn more about searching in Shopify from the Shopify Help Center.

This was confusing for stores that wanted to enable other delivery methods like pickup in store for a location without shipping from it.

Now, that assignment is not done automatically anymore. Also, indicating that a location fulfills online orders will display all delivery methods available for that location to quickly enable or disable each of them, and also see in a glance the status of each one.

Learn more about the change in the Shopify Help Center

This new capability unlocks the ability to create compelling promotional campaigns, cross-sell more effectively, and enhance product discovery.

Learn more about Subscriptions discounts.

This update ensures that the inventory status is accurately reflected on the PDP, allowing buyers to make informed purchasing decisions and improving overall customer satisfaction.

Learn more about product bundles.

Learn more about this new dynamic source feature in the Shopify Help Center.

Learn more about how to enable self-serve returns in the Shopify Help Center.

Learn more about draft order support for customizations and validations in the Shopify Help Center.

To use this feature, navigate to draft orders in admin, click on the new product actions menu, and select the "lock pricing" action. For more detailed instructions, visit our Help Center.

• New customer accounts is now customer accounts
  
• Classic customer accounts is now legacy customer accounts

This change reflects Shopify’s commitment to the future of new customer accounts and although we have not yet announced a timeline, classic customer accounts will eventually be retired.

Learn more about customer accounts in the Shopify Help Center.

In the past, sellable inventory included POS inventory, which sometimes led to checkout issues for customers on the retailer's store.

This improvement ensures more accurate sellable inventory across both stores while maintaining a seamless customer experience.

You can now adjust the aspect ratio and image fit for product thumbnails, as well as the quantity badge background colors to align with your brand. Accessibility updates improve the experience for buyers using screen readers, and money line optimizations ensure better handling of long discount codes.

This release also includes minor UX fixes, such as spacing and alignment updates, for better visual consistency.

These enhancements apply across Checkout and the Customer Account Order Status Page, creating a refined shopping journey for every customer.

Learn more about these settings under checkoutBrandingInput (see: merchandiseThumbail) in the Checkout Branding API documentation.

As with all of our marketing automation templates, we have included a strong starting point, but the segment criteria, as well as email content, should be reviewed and updated as needed to suit your business.

Learn more about marketing automation templates or customer segmentation in Shopify.

In the previous version, Shopify Audiences v2.3, Retargeting Boost audiences had demonstrated as much as 2 times more orders for every marketing dollar spent on retargeting compared to the next-best tactic. Retargeting Boost audiences now perform up to 50% better compared to version 2.3.

Shopify Audiences helps merchants find more customers on top ad platforms, cut their customer acquisition costs, and get more out of their ad spend with custom audiences powered by millions of commerce insights only available on Shopify.

Whether you’re brand new to digital advertising or a seasoned pro, Shopify Audiences provides you with a much-needed advantage in a digital ecosystem that is shifting due to new privacy regulations and operating system changes.

Updates

With Shopify Audiences v2.4, the following updates are available:

• Exclude 40% more customers from your ad campaigns on average with the Existing Customers Plus audience compared to standard ad platform lists
• Achieve up to 50% better performance with Retargeting Boost audiences compared to version 2.3
• Add Meta Retargeting Boost and Prospecting audiences to ad sets directly in the Shopify Audiences app
• View ad set usage of Meta audiences directly in the Shopify Audiences app
• Get improved guidance on audience export issues and troubleshooting

Bank references are unique identifiers for payouts that our partners create to help you track missing or delayed payouts. If an expected payout hasn’t settled in your bank account but is marked as paid on Shopify, you can contact your bank for an update and provide the bank reference.

Simply go to Finances > Payouts > Payout Details (click on the payout) and you'll see the bank reference.

*What's improved? *
* All support docs for the Checkout Blocks app are now in the Help Center alongside other Shopify apps.
* The updated content addresses common questions and use cases.
* Visitors to the old docs are automatically redirected to the new Help Center pages.
* Help Center Assistant now uses this updated content to answer questions faster.
* Documentation is now available in multiple languages.

Explore the new Checkout Blocks docs here.

How does it work?
All Managed Markets labels will be run through address validation as a part of order processing.
* Orders with valid addresses will be available for immediate fulfillment.
* Orders with invalid addresses will be placed on hold to be reviewed + corrected by Managed Markets within 1 business day.
* Orders will be released in one of two states: “Address corrected”, or “Address error” where the recommended next step is to contact the customer to correct the address.

If you wish to opt-out of the complimentary service, please visit your Shopify Admin settings: Markets > Preferences > Managed Markets. There you can toggle the address correction service to “Off”. You may turn the service back “On” at any time.

For additional details, please refer to the Shopify Help Center

You can also see what features an app offers in the Categories section of the app listing.

Try it now on the Shopify App Store.

Previously, merchants would be paid out for orders and charged duties and taxes once USPS delivered the parcel to the DHL eCommerce domestic hub.

Starting Nov 21, Managed Markets will initiate label billing and payout upon the first “in transit” event on the USPS leg for orders fulfilled via DHL eCommerce. Merchants will now be paid out as soon as USPS picks up and scans the parcel. This will decrease time-to-payout and create a consistent experience across all Managed Markets carriers.

Customer_within_distance:
This feature lets you segment customers based on their proximity to a retail location. Use this to identify local customers who might benefit from location-specific offers or in-store events.

Orders_placed by app and location:
You can now segment customers by sales channel, such as POS, or based on orders placed at specific retail locations. This allows for a more detailed view of your customers' shopping habits and enables you to personalize your communications based on where and how they shop.

You can access these features by visiting the Customers section and clicking into Segments to create a new segment. There are also two new segment templates that can help you get started: Customers near retail location and Customers who frequently purchased in-store in the last year which can be accessed from the templates link inside the Segments tab.

Start segmenting today to enhance your marketing efforts and connect more deeply with your local customer base.

Learn more in the Shopify Help Center.

Learn more about multi-currency payouts in the Shopify Help Center.

This update will also allow merchants, who were using Shopify Scripts to manage multiple promotions, to correctly model them as individual automatic discounts when using apps and Shopify Functions.

Learn more about discount combinations & limits in the Shopify Help Center.

Learn more about address validation in the Shopify Help Center

Learn more about managing fulfillment holds in the Shopify Help Center.

Learn more about Shopify Flow and marketing automations in Shopify.

Previously, customer metafields were the only option for storing responses from form submissions. However, if a customer submitted multiple responses, only the latest submission was retained, and each form field required a separate metafield in customer profiles. Additionally, updating metafield data in one form could inadvertently affect its use in other services. Now, you can choose whether each custom field in a form maps to the customer profile or to a metaobject that stores the full form submission.

Learn more about storing your form submissions in metaobjects and customer metafields.

This is the table that displays on a product or variant's adjustment history page that lists the lastest inventory adjustment history data.

The Activity column displays the event that caused the inventory adjustment, such as a new order, a return, or a manually selected inventory adjustment reason.

The numbers under each of the inventory states display the adjusted quantity first, and the new total quantity second. A dash indicates that the adjustment didn't affect that column.

Learn more about Viewing inventory adjustment history in the Shopify Help Center.

The previous action, now relabeled “Cancel order (deprecated)”, uses a different API that does not void payment authorization and provides separate options for “Refund items” and “Refund shipping”. We recommend updating your existing workflows to use the new action.

For more information about how it works, visit the documentation. For questions and feedback, post to the Shopify community.

This will help busy merchants further streamline their sales tax compliance process and simplify their U.S. filing experience. Shopify Tax automated filing integrates directly with your store to prepare your tax returns for increased accuracy. You have flexibility in choosing where to file and you can review your returns right from Admin – all for a competitive flat fee per return. 🚀

Log in to see if you’re eligible for automated filing.

Learn more about automated filing in the Shopify Help Center.

This update protects your business from session hijacking while keeping you in the flow of your work — no need to navigate away or perform a full re-login.

Live rates from UPS at label purchase introduces deeper discounts on small packages with UPS® Ground and UPS® Ground Saver.

To speed up the label purchase process, we've removed the Shopify plan discount line item from the label purchase summary. You will continue to receive discounts on all UPS shipping labels purchased through Shopify Shipping.

Learn more about Shopify Shipping with UPS and visit the Shopify Shipping calculator to check out your new rates.

Our visual explorer makes it easy to view the latest taxonomy updates.

New

Enhanced calculations
Stay confidently compliant selling across borders knowing that Shopify Tax is accurately calculating VAT rates based on your customers’ exact address.

Smart categorization
Is a Jaffa Cake a cake or a biscuit? As a society, we may never be able to agree on the answer, but at Shopify, we can help you categorize your Jaffa Cake for tax purposes. Shopify helps you by suggesting the proper category for your products and then automatically applies the right VAT rate based on local rules.

When rates differ on multiple line items, Shopify Tax will now tax shipping proportionally on each order in both the EU and UK.

Liability Insights
Know where you’re liable with a country-by-country overview of your tax obligations. Liability insights analyzes your store’s sales and compares it to government requirements to let you know where and how you may be required to collect VAT.

VAT invoices
If you sell taxable goods or services to VAT-registered businesses or individuals in other EU countries, you have an obligation to provide a VAT invoice. With the tap of a toggle, Shopify Tax will issue VAT invoices enabling you to stay compliant with local laws and your B2B buyers to reclaim any VAT paid.

Learn more
Shopify Tax is currently being released to all Shopify stores that sell to the European Union and/or United Kingdom. Merchants using registration-based taxes will automatically receive these enhancements in the coming weeks. Learn more about these new features in the Shopify Help Center.

To learn more, please visit the Shopify Help Center.

Now, you can quickly customize and preview new functionality on the Checkout, Thank you, and Order status pages by using only the relevant app blocks in any section of the page.

Learn more about the Apps tab in the Shopify Help Center.

You can find the new Finance section in the overflow menu in the navigation bar under Finance. The Payouts menu item will be removed and you can access your Payouts via the Finance tab.

Learn more about Shopify Finance.

Buying insurance and submitting claims follows the same process in Shopify Admin that is used for Shopify Shipping insurance

This enables a number of use cases, including automating form responses. For example, merchants can create custom forms in Shopify Forms that trigger workflows in Flow when a customer submits information.

For more information about how it works, visit the documentation. For questions and feedback, post to the Shopify community.

This template was built to replace the existing one, and so will need to be set up (and the old one turned off) to make use of the new functionality.

As with all of our marketing automation templates, we have included a strong starting point, but the segment criteria, as well as email content, should be reviewed and updated as needed to suit your business.

Learn more about the new marketing automation templates or segment triggers in Flow.

For more information, please visit our help center.

This means for API calls where the publicationId for the Hydrogen sales channel app was passed in, now you should pass in the publicationId for the Hydrogen storefront channel. For example, if you previously used the publishablePublish mutation with the publicationId for the Hydrogen sales channel app, instead you will need to call this mutation with the publicationId for each Hydrogen storefront you wish to publish to.

What are unverified returns?
An unverified return is a return that takes place when a customer does not have a receipt, or the order cannot be verified in POS, so retail staff cannot confirm the original purchase took place.

Unverfied returns are issued to a gift card that will be visibile within the customer profile. In order to issue an unverified return, gift cards are required to be active in the shop.

Learn more on how to set up and get started with unverified returns in POS in the Shopify Help Center

Steps to enable:
1. From your Shopify admin, click Point of Sale > Settings.
2. In the Devices section, click Customer displays.
3. Click Idle screen.
4. Optional: Add or edit your brand colors:
- If you don't have brand colors set up in your store, then click Add brand colors, and then add your brand colors.
- To edit your existing brand colors, click Edit brand colors, and then edit your brand colors.
5. In the Idle screen section, select Apply primary color 1 and contrasting color to apply your brand colors to the standby screen on your POS Terminal.
6. Click Save.

Learn more about brand colors for POS Terminal in the Shopify Help Center. Learn more about brand colors for the Customer View app in the Shopify Help Center. To access this feature, ensure you're running POS App version 9.20 and Customer View version 1.26.

With Tap to Pay on iPhone and Shopify POS, in-person sellers can accept contactless payments with just an iPhone—no additional hardware or card readers required. Tap to Pay on iPhone uses the near-field communication (NFC) chip in iPhone to process payments from contactless cards and digital wallets like Apple Pay. Payments accepted with Tap to Pay on iPhone are processed by Shopify Payments and are subject to standard credit card processing fees.

Tap to Pay on iPhone uses the built-in security and privacy features of iPhone to keep your business data private and secure. When a payment is processed, Apple doesn’t store card numbers or PIN information on the device or Apple servers, so you can rest assured know your business stays yours.

Learn more about the Tap to Pay on iPhone in the Shopify Help Center.

With Tap to Pay on Android and Shopify POS, in-person sellers can accept contactless payments with just a compatible Android smartphone—no additional hardware or card readers required. Tap to Pay on Android uses the near-field communication (NFC) chip in the device to process payments from contactless cards and digital wallets like Apple Pay. Payments accepted with Tap to Pay on Android are processed by Shopify Payments and are subject to standard credit card processing fees.

e.g.: Learn more about the Tap to Pay on Android in the Shopify Help Center.

Previously, these app blocks would only display in the order summary at the bottom of the page on one-page checkouts.

Learn more about customizing checkout from the Shopify Help Center

The update includes an updated Default Location card, streamlined location name and address editing, and a more streamlined design. We've also integrated a new address validation feature, which helps ensure accuracy when entering or updating location addresses. These improvements make it easier to view and manage location configurations, reduce errors in address entry, and simplify the process of sorting and filtering locations.

On the Shipping labels page, select Buy labels for X orders to quickly start buying labels for up to 100 orders at one of your fulfillment locations. On the Create shipping labels page, you can now group orders by item type and item quantity to quickly fulfill similar orders.

Learn more about admin user permissions in the Shopify Help Center.

Here’s what new:
* We have optimized the text size and spacing to display more information staff need within a single view. This means there is less scrolling and fewer taps when building carts.
* We’ve moved workflows from a full screen view to a windowed view on iOS tablets. This will focus staff on specific actions and ensure the cart is always visible.

These changes will make more room for actions in overall the layout to help staff flow more seamlessly through the POS app.

The default idle screen now includes animations with support for both light mode and dark mode to make the experience more enjoyable.

Customers can now select multiple types of digital receipts including the Shop app, email, sms and print, making it easy to receive receipts.

Customers can view product images on your customer facing devices so they can easily see their items being added to the cart. This feature can be managed in the Display Editor (Settings > Devices > Customer displays) in the POS Sales Channel. Learn more about cart images for POS Terminal in the Shopify Help Center. Learn more about cart images for the Customer View app in the Shopify Help Center. To access this feature, ensure you're running POS App version 9.19 and Customer View version 1.25.

Your feedback is like gold to us. If you’ve found the recent update as delightful as we do, we kindly ask to leave us a review
Review for Customer View app here
Review for POS Terminal here

Learn more about [file uploads] in the Shopify Help Center.

With this update, filter swatches are now also automatically rendered in the storefront filter dropdown and filter values are automatically grouped under a single value (for example, powder blue and navy blue would automatically map to the “Blue” filter option).

To learn more, please visit the Shopify Help Center.

When authoring code, the editor can now dynamically type the input parameter in the main function of the script, allowing for changing the query and then suggesting available values. This helps write code faster by suggesting possible completions for partially typed words and minimizes the likelihood of errors.

Hovering over code elements provides instant access to type information, making clear acceptable values and reducing errors.

For more information about how it works and limitations, visit the documentation. For questions and feedback, post to the Shopify community.

Learn more about the Customer Metafields on POS in the Shopify Help Center

Financial summary improvements:

• The order details financial summary now takes into account shipping refunds. For instance, if the original shipping amount was $10 and $6 is refunded, the shipping amount will now be $4 (before this change it would have stayed as $10).
  
• For orders with multiple shipping lines, the refunded amount is proportionally distributed across each line. For example, if there are two shipping lines originally priced at $10 and $20, and $6 is refunded, the shipping amounts will become $8 and $16, respectively.

Streamlined refund process:

• A new checkbox has been added to simplify the process of refunding shipping. This checkbox defaults to refunding the full shipping amount but the shipping amount can still be edited for partial refunds.
  
• For orders with multiple shipping lines, we now display each individual shipping line in the refund section.
  
• When refunding an amount that has already been partially refunded, the remaining refundable shipping amount is now displayed.

Timeline events for shipping refunds:

• Refunds targeting only shipping amounts now create timeline events on the order details page, with support for multiple shipping lines. Before, these events were only created when both shipping and product line items were refunded.

In the main products index page, click “Create email campaign” under the “More actions” button in the top right hand side of the product index page. This opens a modal to choose an email template. Select a product-specific template and your email will be created with default products included.

You can also select multiple products, click the “...” icon on the top right hand side of the product index table and then select “Create email campaign” under Apps. The modal will open up to select a template and you’ll see the products you chose passed through directly into the draft email campaign.

And on a single product detail page, you’ll also find the option to “Create email campaign” under the “More actions” button. You’ll see a modal to select a template, and then the product you were working on will be automatically passed into the draft email that is created.

Learn more about creating campaigns with Shopify Email.

Learn more about Duty Inclusive Pricing in the Shopify Help Center.

The workflow run list includes two improved columns, now called Workflow status and Results. The workflow status column includes new states to better represent what happened in the workflow: In-progress, Completed, Timed out, Rate limited, and Cancelled.

The results column includes a list of actions that were successfully completed and a list of actions that had errors. Clicking an action takes you to the relevant section on the run details page.

For all workflows but especially those with a lot of steps, the run list page now loads much faster and with fewer time-out errors, making it easier to troubleshoot.

For questions and feedback, post to the Shopify community.

If you already have Semantic Search enabled in the Shopify Search & Discovery app, this update has automatically been applied.

If you haven’t yet enabled Semantic Search and you’re on a Shopify plan or above, you can do so in the free Shopify Search & Discovery app. Learn more in the Shopify Help Center.

Store Transfers: This feature enables merchants to offer pickup in store for more products, at more locations by allowing customers to purchase products online and have them shipped to one of your stores for pickup, commonly known as “ship to store” fulfillment. Previously, Pickup In store was only available if all products in an order were in stock at a given pickup location during checkout.

Store transfers can be enabled for any location offering Pickup in store and can be configured to transfer items from multiple source locations like other retail stores or fulfillment centers. Product exclusions are supported to prevent certain items from being included.

Furthermore, merchants can facilitate the transferring of inventory for a pickup directly in an order via Shopify admin.

Enhanced list of available pickup locations at checkout: Improvements have been made to how in store pickup locations are displayed at checkout by providing a smaller expandable list of pickup locations, and hiding irrelevant locations that are outside the buyer’s country.

You can build custom automations in Flow, and there are two new marketing automation templates available to help you take advantage of segment triggers.

1. Welcome new VIPs. Send an email to customers who join your VIP segment, thanking them for their business and promoting any special offers you reserve for your best customers.
2. Send birthday emails. Email customers on their birthday with a special deal. Turning on this automation will add a birthdate metafield to your customers, and if you don’t have birthdays collected, you can start with Shopify Forms for free.

If you’re starting from the Marketing > Automations section, the templates will set up the required segments in the background, and you can adjust them as needed—especially for segments like VIP, which are likely specific to your business. If you build your workflows in Flow, you’ll need to make sure you have the right segments and metafields set up in the Customers section.

Learn more about the new marketing automation templates or segment triggers in Flow.

A bundle is a set of two or more related products, commonly offered at a discount. You can sell bundles through your Online Store, Shop channel, and now - Shopify POS. To create product bundles in your store, you must have the Shopify Bundles app installed. Publishing them to POS is as simple as ensuring the Point of Sale is selected in the “publishing - sales channels”.

Selling bundles can enhance your average order value while offering curated value and discounts to customers. Additionally, they help clear out old inventory and increase product visibility.

There are three types of bundles: Fixed, multipack, or mix-and-match. To create Fixed or Multipack bundles, you can use Shopify Bundles, which is a free first-party bundles app. This app is available on all Shopify plans. For creating Mix-and-match bundles, visit the Shopify App Store to find a curated collection of third-party bundle apps that integrate directly into the Shopify admin and work with Shopify POS.

For more details on limitations and eligiblity, visit the Shopify Help Center.

All existing staff members who have previously been given the singular Gift cards permission will automatically have all the new permissions selected by default to ensure backward compatibility. Merchants have the option to select (or unselect) a subset of these permissions when more granular access control is needed.

Learn more about these new permissions in the Shopify Help Center.

For carrier claims supported by Shopify, we've prefilled order information in the claims form to save you time.

Learn more about the new claims process in the Shopify Help Center.

For more information about how it works, visit the documentation. For questions and feedback, visit the Shopify community.

Learn more about split shipping in checkout through the Shopify Help Center.

Suppliers can now set flat shipping rates or calculated shipping rates for different products through their price lists. Unlike flat rates, calculated shipping rates use rules configured by the supplier to calculate shipping costs live at checkout. For example, suppliers could now offer you a “free shipping for orders over” rate, which you could pass on to customers to incentivize higher average order values, and lower cart abandonment.

Retailers still retain control over which shipping rates show to customers at checkout, and can customize these using custom shipping profiles, or free shipping discounts.

Select ‘Calculated at checkout’ to charge retailers the rates you’ve configured in your shipping profiles, or set flat rates for each zone you ship to. Retailers can pass on your shipping costs to customers, with live rate-fetching from your store, directly on their checkout.

Where can I set my rates?
Look for the new ‘Shipping’ section when you create a price list, or edit existing ones.

Retailers assigned to active price lists will be notified if you change your shipping flat rates, or change how shipping is calculated for Collective products.

Learn more about the program in Google Help Center here.

This simplified shipping profile now allows retailers to live-fetch suppliers' shipping rates, and add them to customers' orders directly at checkout.

Prior to this upgrade, when a retailer imported products from suppliers, a unique shipping profile was created for every individual supplier. Shipping rates were imported together with those products, and any updates made by suppliers didn’t automatically sync to the shipping profiles on the retailer’s store. Updates needed to be made manually.

In addition to Refund created, new triggers have been added to support additional return activities, including:, Return approved, Return cancelled, Return closed, Return declined, Return reopened, and Return requested.

A new Cancel return action can help manage returns, such as when buyers do not send products back.

Several new templates make it easy to get started when automating return workflows:
* Release fulfillment hold on exchange items once the return is closed: When a return is closed, check if there is an outstanding balance on the order. If there is no order balance, release the exchange items.
* Cancel inactive returns: Automatically cancel a return that has not been refunded or restocked within a certain period of time.
* Get notified on Slack when a customer requests a return: Receive a customizable slack notification when a customer submits a return request from their account.

For more information about Flow, visit the documentation. For questions and feedback, visit the Shopify community.

We made a change to the experience. Previously, customs forms were available for all Managed Markets orders, regardless of whether or not it was required to be printed and attached to the outside of the parcel.

Now, we've modified the experience so that the customs form only displays if it is being shipped to a non-paperless trade country.

• If the customs form doesn't display in Admin, it is because the destination is a paperless trade country. You do not need to print the commercial invoice; it is included electronically via the shipping label.

• If you do see a customs form available in Shopify Admin, please print it out and attach to the outside of the parcel prior to handing it to the carrier.

Printing of the commercial invoice is only required if the parcel is shipping to a non-paperless trade country. Most countries support paperless trade, and the carrier and customs agencies pull the commercial invoice via the barcode on the label.

Previously, Collective suppliers had to rely on keywords within the search bar to review and remove specific products from their pricelist.

Suggested replies are on by default for eligible merchants. You can turn them off in Inbox > Settings > Message preferences.

This gives merchants a unified way to edit files across admin and is now generally available.
Learn more about the unified file editor in the Shopify Help Center.

Card readers will update automatically after the date when paired with a device running Shopify POS and connected to the internet.

Learn more about Shopif card readers in the Shopify Help Center.

Card readers will update automatically after the date when paired with a device running Shopify POS and connected to the internet.

Learn more about Shopif card readers in the Shopify Help Center.

Learn more about the New Customer Accounts in the Shopify Help Center.

Credit Notes will have an associated refund mechanism: 1) refund to the original payment method; OR 2) Shopify Account Credits. Shopify Account Credits are post-bill credits that can only be applied to charges on future invoices.

Learn more about viewing form submissions.

Turning on automated privacy settings will:

• Automatically generate and maintain your privacy policy.
• Add a cookie banner and keep it synced with latest recommendations.
• Add a data sales opt-out page and keep it synced with latest recommendations.

Turn on automation from the customer privacy settings page or learn more about customer privacy in the Shopify Help Center.

This is a drop in replacement for reCAPTCHA v3 with the hCaptcha badge replacing the reCAPTCHA badge that loads when a customer interacts with a protected form. No action is required, unless you are notified otherwise.

Further information is available in the Developer docs.

For an app to be compatible with draft order checkouts, the developer must update their app to the latest UI extension version. This allows the extension to react to draft order restrictions like un-editable cart lines or discounts.

Once the developer updates their app, it will automatically start running in draft order checkouts and regular checkouts.

Learn more about customizing checkout on this page

Whether you’re looking to streamline your operations or optimize workflows, this improves visibility into how workflows interact with various aspects of your business and makes investigating easier by identifying workflow runs related to specific resources.

For more information about how it works, visit the documentation. For questions and feedback, visit the Shopify community.

Learn more about the cash tracking in the Shopify Help Center.

Filtering by company and company location metafields is limited to single line text, product reference, true or false, collection reference, page reference, and metaobject reference metafields.

Try it now in the admin, or learn more about filtering by metafields in the Shopify Help Center.

In addition to the unlocked features, some workflows that have been improved:
* Changing product quantities in a draft order
* Viewing product details linked to a draft order

This makes it easier for merchants to create, manage & adjust draft orders on-the-go from the Shopify App.

Retailers can navigate into their Collective Settings to retrieve the custom link to send to their suppliers. Once connected, suppliers can immediately start sharing products through a price list and the retailer can choose which products they would like to import.

Similar to the other invite direct invite methods, there is no minimum sales requirement for invited suppliers.

Customers only need to pay the invoice when it's due, according to the payment terms assigned to the order or their account.

This feature is available to all plans.

Try it now in the admin, or learn more in the Shopify Help Center.

Eligibility
- Shopify Balance & Shopify Credit Card Holders

To use this feature, ensure that you have downloaded the partners channel app, and connected your ads account to Shopify. This is now available to all merchants in all regions.

Learn more about Shopify's international sales tools and Managed Markets in the Shopify Help Center.

Say hello to the new Home layout available for tablet devices! Our latest update introduces a new split screen layout in the Shopify POS app. Searching for products and customers are now alongside your cart for quicker cart building and managing. Accessing your preferred search method is now easier and ensures search results for your staff are at their fingertips without delay.

Here’s what’s new:
- Always visible cart: No need for long scrolls or toggling between tabs - see your cart next to your search results at all times.

- Optimized search: Easily search using global search, scanning barcodes or using the Smart grid, minimizing the steps needed to add items to your cart.
- Improved search result interaction pattern: Search results such as products and customers can be added to the cart by tapping on the line item.

Update your Shopify POS app to version 9.12 to experience faster and more efficient cart building. Learn more about the split-screen Home layout for Shopify POS tablets in the Shopify Help Center.

These new templates include:
* Tag orders with associated UTM campaign
* Hold fulfillment orders for customers with chargebacks
* Track product variants that are on sale using a product metafield
* Create and initialize shop metafields
* Tag all customers with their point of sale location
* Send notification when a customer orders multiple variants of a product
* Tag first-time customers with their point of sale location
* Send notification when order contains a bundle
* Change product template when variants are out of stock or back in stock
* Cancel orders for customers who frequently return items
* Tag a customer's first order
* Remove D2C customer if not added to company after 3 days

For more information about Shopify Flow, visit the documentation. For questions and feedback, post to the Shopify community.

• Only US buyers could participate in the Shop Cash rewards program to earn (via Shop Pay) and redeem Shop Cash (in the Shop app and shop.app website)
• Only US merchants could use Shop Campaigns to create offers and they could only target US buyers

Now:

• Both US and Canadian buyers can now earn 1% Shop Cash on all eligible Shop Pay purchases. Buyers can spend Shop Cash or boost with it with offers in the Shop app or shop.app website on both US and Canadian shops.
• Both US and Canadian merchants can use Shop Campaigns to target both US and/or Canadian buyers.

Learn more about Shop Campaigns and Shop Cash.

Unit Pricing allows merchants to display the price per unit for products sold in quantities or measurements. When a unit price is entered for a product, it is displayed on the product pages, collection pages, cart page, checkout pages, and order confirmation notifications. This feature helps customers make more informed purchasing decisions by providing clear and consistent pricing information.

Learn more about the Unit Pricing feature in the Shopify Help Center

The suggestion will account for your shop's current inventory, your order routing preferences and your shipping settings to suggest the next best location that can fulfill the order. You can use this suggestion when editing the fulfillment location for a single order, or for multiple orders at once from your Orders page.

Learn more about Shopify's Standard Product Taxonomy in help docs.

Learn more about Shopify's Standard Product Taxonomy on the blog..

Semantic Search goes beyond keyword matching and better understands buyer’s intent, returning richer and more relevant results. It allows your customers to use everyday language when searching, even if they search for “something to wear in the summer” instead of “shorts”.

To learn more about Semantic Search, please visit the Shopify Help Center.

Try it now in the Search & Discovery app.

Learn more about the Shopify Combined Listings app in the Shopify Help Center.

Standard API -> init -> shop object including:
* Country code
* myShopify url
* Payment settings

Standard Events -> checkout object including:
* Discount amounts
* Email marketing consent
* Final line item price
* Line item properties
* Line item selling plan
* Localization
* Payment method
* Selected delivery options
* SMS marketing consent

For more information about how it works, go to the documentation. For questions and feedback, you can post to the Shopify community.

Learn more about shipping address validation in the Shopify Help Center.

Merchants can launch the Pixel Helper from the Shopify admin and then interact with their store to see events being received in real-time, alongside the data contained within those events.

With the Pixel Helper, merchants can debug issues and ensure their tracking infrastructure is working as expected. All from the Shopify Admin.

Learn more about the Shopify Pixel Helper in the Shopify Help Center

For example, to update the locale for a customer, you would choose customerUpdate and then update the JSON to set the locale:

For more information about how it works and current limitations, go to the documentation. For questions and feedback, you can post to the Shopify community.

Each customer contact will be counted as a single customer regardless of how many company locations they are attached to. Up to 50 customers can be attached to a single company location.

To learn more about creating and managing companies, visit the Shopify Help Center.

Shopify Audiences helps merchants find more customers on top ad platforms, cut their customer acquisition costs by up to 50%, and get more out of their ad spend with custom audience lists powered by millions of commerce insights only available on Shopify.

Whether you’re brand new to digital advertising or a seasoned pro, Shopify Audiences provides you with a much-needed advantage in a digital ecosystem that is shifting due to new privacy regulations and operating system changes.

Product updates

With Shopify Audiences v2.3, we’ve made the following updates:

• Improved the accuracy of Retargeting Boost audiences to increase performance: it now helps drive up to two times more retargeting conversions. Merchants can increase their orders for every marketing dollar they spend on retargeting.
• Free trial: Audiences is included with Shopify Plus or enterprise plans. Now, merchants who aren't on Shopify Plus can try a no-obligation, 45-day free trial. You won’t be charged and don’t require a credit card for the trial. The trial includes:
  • Retargeting Boost lists to use with Meta campaigns to help drive more retargeting conversions.
  • The benchmarks dashboard for Meta, to pinpoint where to make improvements in your advertising.

The due date for the remaining balance will be based on the payment terms assigned to the company location.

To enable deposits, go to an individual company location within the admin and click on “Edit payment terms” within the Customizations card. Select the check box for “Require deposit on orders created at checkout” and enter in the percentage-based deposit amount.

To learn more about deposits at checkout, visit the Shopify Help Center.

This improvement aims to help retailers quickly manage and scale their catalog size in just a few clicks.

Previously, suppliers were limited to selecting and adding 30 products at a time, and relied upon search to manually find and add specific products to price lists. It’s never been easier to manage product sharing across Collective partnerships.

At checkout, Collective performs several checks against the latest stock information supporting high volume sales.

Users with the Stores permission will still be able to view, create and manage details about stores in their Plus organizations.

New to the Organization setting is the Organization name card, which is editable by the Organization owner. Previously this needed to be completed by support.

Visit the Shopify Help Center for addtional details.

After marking a purchase order as ordered in Stocky, incoming inventory quantities will display in relevant inventory surfaces in Shopify Admin and Shopify POS, enabling improved tracking and monitoring of inventory movements. Any updates to purchase orders in Stocky will also automatically adjust incoming inventory amounts, providing flexible and accurate inventory management throughout the Shopify platform.

e.g.: Learn more about receiving purchase orders in POS in the Shopify Help Center.

We’ve introduced the option to 'Edit' purchase orders in Stocky to ensure updates to inventory purchasing is accurate and intentional. Now, Stocky users have the option to 'Save' or 'Cancel' updates to their purchase orders, ensuring purchase orders are accurate and up-to-date for coordination with suppliers.

Learn more about editing purchase orders in Stocky in the Shopify Help Center.

Flow will also now show a list of all workflows, including your marketing automations. Any Flow with a marketing activity that shows you performance metrics like reach, sessions, orders and conversion rate is considered a marketing automation, and those workflows will also show in the Marketing > Automations area as they did previously.

Learn more about marketing automations in Shopify.

Available in early access to stores that use new customer accounts (or for those using the new customer accounts login experience for authentication) and UI extensions on checkout.

Learn more by visiting our help center.

This change in status to ‘Payment Pending’ enables you to send invoices to these retailers, collect payment via credit or debit card, or use ‘Mark as paid’ to track payment status. This wasn’t previously possible.

Learn more about the importing store data in the Shopify Help Center.

Key Enhancements:
*Publication Statuses: * Products now display specific restriction reasons directly on the product index and details pages.

*Notifications: *Merchants receive notifications in their Shopify admin when new prohibited items are identified, whether due to new product additions or changes in regulations affecting existing products.

*Localized Restriction Reasons: *Restriction reasons are fully localized, supporting all languages available in the Shopify admin, ensuring clear communication for merchants across different regions.

*Filtering on Product Index: *Merchants can now access a filtered list of prohibited products for all markets from a single place in the Shopify admin.

*Ongoing Review: * The product list is continuously reviewed for prohibited items, ensuring that any new products or changes in product status are promptly identified and addressed.

Please visit the Shopify Help Center for addtional details.

The 7 new product attributes that will automatically import are:
- Product Category
- HS Code
- Barcode
- SKU
- Weight
- Compare-at price
- Country Code

Upon import, all listed attributes will be synchronized initially while the compare-at price will be continuously updated to reflect any changes made by suppliers.

This feature is designed to make your emails more personalized, reflecting your brand, and boosting engagement and conversions.

Learn more about the Video section in the Shopify Help Center.

You can choose to sort your filter values:

• Automatically: Display filter values by default in ascending order, both alphabetically or numerically.

• Manually: Customize the order of your filter values or use the “Reorder for me” option to have Shopify Magic rearrange your filter values for you.

To learn more about how to order your filter values with the Shopify Search & Discovery app, please refer to the Shopify Help Center.

Additionally, the CartTransform function will automatically run on all draft orders.

Simply navigate to draft orders in the Shopify admin, and select bundle products from the product picker.

To learn more about bundles in draft orders, please refer to the Shopify Help Center.

The editor will be available to all POS merchants.

Learn more about the smart grid editor in the Shopify Help Center

Discounts created through Shopify Discount Functions can now be leveraged on Shopify POS, allowing developers and merchants the flexibility to extend or replace native Shopify server-side business logic to offer more advanced/customized discounting use cases on POS.

Description

Shopify Functions give you the flexibility to extend or replace native Shopify server-side business logic, to meet your unique business needs. Previously, discounts created by Discount Functions were available to be leveraged on the Online store, and now they can be used on POS as well. Discount functions are most frequently used by third party apps on the Shopify App Store to offer extended functionality on top of Shopify’s native platform. This results in more omnichannel capabilities when it comes to discount management in Shopify.

Use cases:

• Trigger discounts based on attributes not available to be used natively, such as custom metafields or the customer’s lifetime value
• Create more advanced criteria for discounts to be eligible, such as “Buy A, B and (C or D), get E for free”
• Link discounts to other functionalities (loyalty, gift registry, membership)

Important information:

Limitations:

• Discounts created by Discount Functions are automatically eligible on different sales channels, including Online Store and POS. Discount Functions can not be excluded from POS.
• Stores on any plan can use public apps that are distributed through the Shopify App Store and contain functions. Only stores on a Shopify Plus plan can use custom apps that contain Shopify Function APIs.

In Shopify admin:

• Any previously created discount through apps that leverage Discount Functions is automatically available to be leveraged on POS.
• To make a discount created by Discount Functions available for smart grid tile linking, it has to be “published” to the POS, which can be done via bulk editor in the Admin > Discounts list overview

In store flows:

• For the staff in store, nothing will change. Discounts created through native functionality or discount functions will behave the same on POS
• Discount Functions can be configured to apply automatically, or can be triggered by entering a discount code.
• Discount Functions can be set as smart grid tiles, similar to native discount codes

Technical:

• The following API’s are relevant to this functionality:
  • Shopify Functions
  • Order Discount Function API
  • Product Discount Function API
  • Shipping Discount Function API
• There are no functional changes to APIs

Reporting:
- Discounts created through Discount Functions are of the same type as native discount (automatic / code, product/order/shipping). These discounts are reported on regardless of whether they were created natively or through discount functions

Markets Pro now provides full coverage of US-outbound labels across flat rates:
* International Economy via DHL eCommerce
* International Standard via UPS
* International Express via DHL Express

Learn more about the UPS for Markets Pro in the Shopify Help Center.

Note to existing active Markets Pro merchants:

Shipping setting update + configuring rates at checkout
Depending on your shipping rate configuration, you may need to take action to display UPS rates at buyer checkout. If you do not have an existing account with UPS, you will be asked to accept UPS ToS upon either shipping configuration or your first label purchase.

As a part of the UPS General Access release, Markets Pro will be making updates to your Markets Pro-managed shipping zones configuration. You may make changes to these updates at any time, including the removal of UPS rates from your shipping settings.

• If the shipping zone(s) utilizes carrier rates, Markets Pro will automatically add UPS Standard and/or UPS Worldwide Expedited international rates to your checkout.
• If the shipping zone(s) utilizes flat rates with transit time, you must configure Standard International Shipping in your settings to make them available to buyers.
• Due to technical limitations, if the shipping zone(s) utilizes custom flat rates and you utilize an external partner to print labels, they will continue to be fulfilled with DHL Express labels for Markets Pro orders.

Please note that if you currently fulfill Standard International Shipping with DHL eCommerce, Markets Pro will migrate these rates to Economy International Shipping on your behalf. This will more accurately reflect the transit times buyers should expect when shipping via DHL eCommerce.

Additionally, if you fulfill DHL eCommerce from both Standard International and Economy International flat rates, no change will be made to your Standard International flat rates. If you use an external partner to print labels, Standard International buyer selections will automatically begin fulfilling with UPS.

This feature will be rolled out to all merchants selling subscriptions over the next few days and is expected to be complete by June 7, 2024.

To learn more about split shipping in checkout for subscriptions, please refer to the Shopify Help Center .

With pickup points, both merchants and customers benefit from increased convenience and efficiency in the shipping process. Customers can easily pick up their orders at a location that suits them best, while merchants can expand their reach and provide an added level of convenience for their customers.

You can learn more about this update in the Shopify Help Center.

With this new feature, you can enhance your financial reporting by recording revenue as it is earned. Additionally, you can better meet customer expectations, collecting payment only when items are fulfilled, not all at once at checkout.

You can learn more about this update in the Shopify Help Center.

This payment method can be set up with basic bank account information. SEPA Direct Debit will help non-Plus merchants using EUR as their billing currency conveniently pay bills and make one-time purchases in Shopify.

Learn more about SEPA Direct Debit billing

Risk indicators will continue to be available for such orders. Learn more about fraud analysis.

Keep stock levels balanced, excess inventory costs low, and inventory moving with the new Stocky purchase orders extension available for the Smart Grid. The new purchase orders extension allows staff to see and receive incoming inventory from suppliers directly in POS, helping staff proactively manage stock and improve daily inventory operations.

Learn more about the Stocky transfers extension in the Shopify Help Center.

• Manage and preview apps with ease: Customize and preview apps with a superior workflow for the Thank you and Order status pages.

• Style with branding capabilities: Style the buying experience with the checkout and accounts editor, the new home for branding capabilities like logos, colors, fonts, backgrounds, and more.

• Save configurations as drafts: Try new ideas, collaborate with your team, and fine-tune your customizations as a draft without impacting your live store.

Learn more about the checkout and accounts editor in the Shopify Help Center.

To learn more about discounts in draft orders, please refer to the Shopify Help Center.

We also updated the underlying scanner library to align with Shopify POS. This improves the accuracy of the scanner and increases barcode support.

Notes:
* GS1 DataBar Omnidirectional, Truncated, Stacked, Stacked Omnidirectional, Expanded, Expanded Stacked barcodes are not compatible with Android on either the current or previous versions of the scanner.
* Format Code 128 is not currently compatible with iPhone 12 on either the current of previous versions of the scanner.

The action can be used in any workflow that provides a customer. Using the action, you can choose to check if the customer is in one segment. The action will return a boolean field called isMember that is true when the customer is in the segment. This can be checked in a condition or in code to verify membership.

For example, in this workflow, you can check if the customer is in an “expedited shipping” segment and then add tags to the order to expedite shipping.

To learn more, view the Flow action or segmentation documentation. For questions and feedback related to the action, you can post to the Flow topic in the Shopify community.

Using just a few taps or keywords, merchants can now make professional edits and visually stunning images for their storefront and marketing materials. Our prompt examples make it even easier to generate great results fast. No design skills needed.

Learn more about Shopify Magic and AI image editing in the Shopify Help Center

Although this main Gift Cards screen is more consistent with the web, it means the Shopify App no longer has a Gift Cards Overview screen showing recently issued gift cards and recently updated gift card products. Please use sorting and filtering to achieve these views.

There have also been changes to the look and feel of the screens used to issue new gift cards and to view issued gift cards to align more closely with the web. There are no new features on these screens and no features were removed.

In addition, a few features have been reorganized:
* Company information is now under the Locations list instead of on the top of the screen.
* editing the company and removing customers moved from the overflow menu on top of the screen, to the overflow menu on the Company and Customer cards under the locations list.
* the create orderaction moved from the overflow menu to a “Create order” button under the order list.
* editing a note moved from the title header as an icon to the bottom of the screen as its own card.

This makes it easier for merchants to manage and adjust company details on-the-go from the Shopify App.

To access the address autocompletion setting, to Settings > Checkout to the Configurations section. Click “Customize” next to the configuration you want to update

When you select “Use address autocompletion”, customers are enabled to enter their addresses faster and more accurately, accelerating the checkout experience.

Learn more about autocomplete in the Shopify Help Center

• More information in less space: Take advantage of more information and essential workflows accessible in a single view, minimizing the need to scroll extensively. This optimized use of space allows for a clearer and more comprehensive overview at a glance.
• Staff can find what they need faster: With repositioned and easily visible action menus, staff can find necessary tools faster, significantly speeding up routine operations. This heightened visibility and accessibility are tailored for the fast pace of retail environments.

These updates are now available in version 9.9. To ensure your retail operations benefit from these enhancements, we recommend keeping your app updated to the latest version.

This helps if you:

• Ship items in an order from different warehouses with different fulfillment times
• Your buyers expect to be charged for items when they’re fulfilled, not at checkout
• Your accounting team needs to meet IFRS standards

You can access this feature directly from the Orders Page or using the GraphQL API (OrderTransaction object and OrderCapture mutation).

For all eligible merchants, the OrderCapture mutation now supports an optional finalCapture parameter which, when set to true, can be used to void the remaining uncaptured amount.

This is enabled by default for Plus merchants. Learn more by talking to your merchant success manager.

Trade can be easily customized for your business and enables wholesale customers to quickly assemble bulk orders with new quick add functionality. With quick add, buyers can view and add all products and variants to their cart from collection pages, without needing to navigate to the full product description page.

Trade is available to all Shopify plans. It comes pre-built with our advanced B2B features, like quantity rules and volume pricing, which are exclusive to Plus.

Preview Trade in the Shopify theme store, or click here to learn more about B2B on Shopify.

This will help Markets Pro merchants to more seamlessly manage their international logistics.

Key takeaways:
* Markets Pro ad hoc DHL Express pickups are free
* Merchants follow the same path to schedule Markets Pro DHL Express pickups as they do for Shopify Shipping DHL Express pickups. Learn more about how to schedule a DHL Express pickup in the Shopify Help Center.
* Merchants can combine Markets Pro and non-Markets Pro parcels in a single DHL Express pickup
* DHL Express pickup scheduling in admin is limited to ad hoc pickups. Recurrent pick ups should continue to be scheduled via the DHL Express website.

This enhancement allows you to streamline the return and exchange experience, and accurately account for fees, providing a more seamless process for both your customers and business.

Learn more about managing customer self-serve returns in the Shopify Help Center.

View the Run Code documentation to learn more about console.log, including limitations. For questions and feedback, you can post to the Flow topic in the Shopify community.

You can also view customer privacy permissions and data sale settings for app pixels from the listing on the Customer events page.

Learn more about setting up customer privacy settings for custom pixels in the Shopify Help Center.

For more information, please refer to the Shopify Help Center.

Learn more about the dynamic source selector in the Shopify Help Center.

Return rules are a great way to ensure consistency and accuracy when processing returns. Which in turn helps reduce demand on staff to make decisions and builds trust between customers and your brand.

Return rules are configured in the Shopify Admin. Once configured, saved policies determine a products' eligibility once the item is added to the return. When products are ineligible, POS will surface additional context to staff on why it cannot be returned. Return window and Final Sale are the return rules that will be applicable to POS, and evaluated on each item in an order.

If a product is ineligible for a return and staff determine the product should be returned anyway, managers with associated permissions can override the return policy to complete the return or exchange.

Learn more about new return rules in POS in the Shopify Help Center.

If a customer wants to update their default address, then they can do so through the Shop app or during the checkout process when using Shop Pay on an online store.

Learn more about how customers Check out with Shop Pay

The duplicated form retains all the original fields, settings, and configurations, but can be edited to suit the specific needs of its new use case. This means you can maintain the elements that work well, while tweaking those that need to be customized for a new purpose.

Learn more about Shopify Forms here.

Previously, when building a Ship to customer order, staff entered into a shipping order and could not edit or exit the cart until the purchase was completed. This prevented staff from updating customer details or adjusting product items and quantities.

With this update, the Ship to customer workflow is now fully integrated with the cart. This means, when products are added to the cart and shipping is chosen as the fulfillment method, staff are required to add customer information, customer shipping address, and shipping method selection. Adding a customer to a Ship to customer order has now moved to the top of the cart, rather than accessing a Smart grid tile.

When adding an existing customer with addresses on file, staff can select the customers preferred address from the available list by tapping “Add Shipping Address”. New customers' addresses are automatically filled in when all address information is added to their customer profile. If staff have the Ship to customer permission, but do not have permission to Add customers or Manage customers permissions, they will still be able to add a customer when checking out a shipping order. This is the only instance where add and manage customer permissions will be overridden.

When selecting the shipping method, the best shipping rate is automatically selected based on the cart’s content. If staff wish to change this rate or apply a custom rate, they can do so by tapping the ‘Shipping Rate’ button. Changes to the cart's contents might invalidate the selected rate unless a custom rate was provided. Staff will be notified with a dialog prompt about changes to the selected rate if the price of the cheapest available rate is higher than the previously selected.

If staff proceed to checkout with incomplete customer information, a validation error screen will display listing the missing information required for checkout.

Learn more about ship to customer in the Help center.

Selecting the metafield will generate an alias, which Flow uses to get the metafield data, and you can use in subsequent steps and liquid. The variable will show up in a group titled Fields with arguments:

You can also now use metafield types in Flow. For example a product reference named recipe would allow you to get the title of the product in that reference, like {{ product.recipe.value.title }}.

Why

Previously when trying to check metafields in Flow, you needed to loop over the metafields list on resources, such as:

liquid
{% for mf in product.metafields %}
{% if mf.namespace == “custom” and mf.key == “yourkey” %}
{{ mf.value }}
{% endif %}
{% endfor %}


Metafields accessed this way were all treated like a string, and could cause performance issues if there were many metafields, or if the value field was very large. For these reasons, this old way of accessing metafields will be deprecated soon from the Flow app.

For questions and feedback, you can post to the Shopify community.

With this update, we have introduced POS device language settings. Now, you can customize the product language displayed on your POS devices to cater to the local language of each retail location, a providing a localized experience for your staff and customers.

Once a specified language is enabled for your specific retail locations, the POS device will automatically display product translations configured in your POS channel The translated products will appear throughout your device as well as printed and email receipts.

Learn more about this feature in the Shopify Help Center.

As of app version 9.7, we've shipped an improvement that allows the use of 5 types of metafields in the code:

• product
• variant
• location
• customers
• orders

Learn more here.

Previously, when a retail location was chosen as the fulfillment location, retail staff required access to Shopify Admin to execute order fulfillment. Now, the new Ship from store feature surfaces orders due for shipping in the Orders tab. Permissioned staff can pick, pack and ship orders.

To get started with Ship from store, there are a few steps that require configuration including ensuring retail locations are configured to fulfill online orders, determine your ideal Order routing configuration and review your Shopify Shipping setup. To learn more, review this Help Article.

Once Ship from store is configured to meet your preferred setup, staff will navigate to an assigned order, tap the ‘Prepare for shipping’ tile, and use a barcode scanner or camera to check off items. Print a packing slip via document printer and purchase a shipping label through Shopify Shipping. Print your shipping label through a wireless label printer. If you can’t complete an order, tap the ‘Reassign fulfillment’ tile to reassign the remainder of an order to the next best location.

Learn more about Ship from Store in this Help article.

This change will help keep you compliant with laws that apply to gift cards and help ensure you do not inadvertently violate them. The new maximum value will not affect gift cards issued before May 15, 2024.

Visit our Help Center for more information.

The redirect is used instead of the success message when customers submit a form. Learn more about form submission success behavior in Forms.

Long press for bulk actions makes it easy to perform actions on multiple list items at once from the Shopify App.

This change reduces the number of taps it takes to create or edit a collection by utilizing similar subscreen saving behavior as Products.

This change makes it easier for merchants to share notes about a customer and add tags while on the go and ensure those notes and tags are accessible regardless of the platform a staff member views a customer’s details from.

Preferential treaties, also known as free trade agreements (FTA), are agreements between two or more countries that can lower or eliminate duties on certain products. Certain requirements need to be met in order for your duties to be reduced. If you are unable to meet the requirements of a preferential treaty, you may disable them on the duties and taxes settings page, and the calculator will fallback to the countries most-favoured-nation (MFN) duty rate.

Learn more about preferential treaties, and the Duties and Import Taxes calculator in the Shopify Help Center.

When is a package deemed undeliverable?
If a package can't be delivered to a customer, then it's in an undeliverable state. The reasons for undeliverable shipments varies, but the following are some common reasons for a package to be undeliverable:

• The customer's address is incomplete, illegible, incorrect, or can't be located.
• The package can't be cleared by the customs authority in the customer's country or region.
• The package is rejected by the customer before opening.
• The package contains prohibited items.

What should I expect if my package is undeliverable?
Generally, if a package is considered undeliverable, then you receive an email from Shopify Support with details on why the package is undeliverable, and the outcome for the package. In some cases, DHL Express might contact the merchant or buyer directly. The outcome for an undeliverable package might be any one of the following, which will vary depending on the carrier, the location of the package, and the reason for the undeliverable status:

• Redirect package
• Return to origin
• Abandoned package

These outcomes usually incur a fee, which is indicated on your next payout and in the order's timeline events.

Learn more about Markets Pro undeliverable adjustments in the Shopify Help Center

By managing product status directly within Collective, the process of publishing products is streamlined, and go-live is much faster for Retailers.

When checkout validations are enabled, a prompt to add a customer or assign staff will be surfaced in the POS checkout flow. When a customer detail is ‘recommended’ the staff member will be prompted to enter the information but is able to skip and complete the sale without customer details. However when a customer detail is ‘required’ the staff member must enter the required information in order to complete the sale.

Staff attributions can be customized as automatic or manual and once turned on are required for each checkout. Checkout validation settings are configured in the Shopify admin.

Learn more about checkout validation in the Shopify Help Center.

Remotely close cash tracking sessions
Cash tracking sessions can now be closed remotely from the POS channel when you are not able to do so from the device running the POS app, increasing accuracy in reporting and avoiding stale open sessions.

Download register shift summary
The POS register shift summary can now be downloaded from the POS channel for each location, making it easier to export and analyze reports.

By unlocking this capability, retailers gain unprecedented visibility into their retail buyers. Collecting emails and marketing opt-ins from new customers is streamlined, and connecting in-store transactions to existing online shoppers is seamless—giving merchants a more accurate view of buyer behavior across all their sales channels. With more efficient customer data collection in store, businesses can level up personalization for customers, deliver better service, and increase LTV.

Learn more on the Help Center

Previously, POS access controls only allowed you to manage what a staff member could do, but not where. This lack of location-based access control posed challenges for merchants managing staff across locations. In our latest update, we’re introducing location-based access control. HQ staff can now assign staff members to specific retail locations so staff can only access the POS app at their assigned locations, ensuring greater control over your operations.

Learn more here.

Learn more about combining discounts in POS in the Shopify Help Center.

Shopify Theme Store can now be filtered by Features > Right-to-left.

Learn more about translating your store

Learn more about abandoned checkouts.

With partial payments you can offer flexible payment options to your customers, let your customers pay with multiple payment methods on a single order, and collect deposits or upfront payments.

As a result of this feature, you will no longer need to specify the expected payment method when creating an order from draft. You can specify the payment method when recording the payment on an order.

Learn more about collecting and recording partial payments in the Shopify Help Center.

Within each connection, there is a new "Errors" tab that houses products that are active on the retailer's sales channels, but currently have errors making them unsellable. These products display an alert icon with a recommended action.

The "Imported" tab has also been improved so that any unsellable products in this list display the alert icon and recommended action. Bulk actions and an "Errors" filter are available on both the "Imported" and "Errors" tabs to help facilitate the recommended actions.

The product state messages are:

• Daily variant limit reached
• Variant limit exceeded
• Supplier unpublished product
• Supplier removed product access
• Supplier deleted product

Depending on the error type, Retailers may need to contact the Supplier, review variant limits, or remove out-of-stock products from their store. These actionable recommendations aim to guide Retailers in resolving issues promptly.

Retailers will now receive weekly emails highlighting unsellable products that require immediate attention, ensuring Retailers stay informed and can take necessary actions.

To learn more about changes to the Order Status Page, visit our Help Center.

Because Markets Pro uses a Merchant of Record for international sales, payouts are different from domestic orders.

Before this update, if your order required an action to unblock a payout you had to contact support. Now, if a payout is blocked, you will be notified by a link in your Shopify admin which will take you to your Orders page. From there, you can view a filtered list of any blocked Markets Pro orders. If you click an individual order, you can view a banner with instructions you can follow to release the payout.

You can also identify any blocked payouts proactively in Finances / Payouts / Transactions where the payout status will read: Action Required. This status will become Pending after you have released the payout and there is a scheduled payout date.

After the payout is released, it will be processed and delivered to you on the 1, 8, 15, or 22 of the month. It must meet the criteria of being fulfilled, having a tracking number, and being scanned by the carrier.

Learn more about getting paid for Shopify Markets Pro orders on the Shopify Help Center.

This enhancement provides more flexibility and accuracy in pricing strategies, offering a more tailored approach for each partnership.

Within the Retailer Discovery experience, "typical margin" values will be rounded to the nearest percentage.

Using just a few clicks or keywords, merchants can now make professional edits and visually stunning images for their storefront and marketing materials. Our prompt examples make it even easier to generate great results fast. No design skills needed.

Learn more about Shopify Magic and AI image editing in the Shopify Help Center

First, you can use the Move fulfillment order action in flow to move a fulfillment to a new location where all the line items are stocked. To give it a try, you can build a workflow from scratch in Flow, or use "Move large fulfillment orders to another fulfillment location" template.

Next, you can use Mark fulfillment order as fulfilled action in flow to create a fulfillment for an fulfillment order. To give it a try, you can build a workflow from scratch in Flow, or use "Fulfill a digital item in an order" template

Lastly, you can use Fulfillment order merged trigger to start your workflows when multiple fulfillment orders have been merged into one.

These new sections include:
- “Picked for you”
- “Based on your search history”
- “Your customers searched for”

Retailers can learn more about Shopify Collective Discovery in the Shopify help center.

You can also bulk retry workflows by opening a workflow, going to the workflow run list and selecting multiple runs. You will see a new "Retry runs" option.

How it works
When you retry, Flow will use the current active version of the workflow. It will use the data present in the original trigger, such as a resource ID (like a product ID). Any data that is retrieved by Flow will be retrieved again during the Retry. For example, if you check the product title in a condition, that data will be retrieved again. If it changed since the original run, you will see the updated information in the workflow.

Retrying workflows is useful in a few scenarios, including:

The workflow ran but did not have the desired effect due to a configuration or data error
You are building a new workflow and want to run with the same test data

For more information about how it works, go to the documentation. For questions and feedback, you can post to the Shopify community.

Learn more about Shop Promise in the Shopify Help Center.

This feature is ideal for Plus merchants who have previously had B2B operations and buyers flow through their D2C storefront, resulting in B2B buyers not being a part of any company.

Try it now on the Shopify App Store.

Leveraging Liquid, Shopify’s open-source template language, the code editor is highly flexible. Build receipts that reflect your brand identity including customizing the layout, logo, font and text. Customize at scale by applying settings to all or specific locations. Increase Customer Engagement by creating your own QR codes with dynamic and tracking links…and much more!

Learn more here.

Learn more about the “price after discount” functionality in the Shopify Help Center.

The functionality of draft orders has been extended in order to support Draft orders seamlessly moving across multiple devices, locations and sales channels, creating a more efficient and decreasing cart abandonment and incompletion of open Draft orders.

To create a draft order for a customer, build the cart and then tap the More actions button to Save as a draft order.

To edit the draft order, find the draft in the Orders tab, then tap Edit or Check out. From here you can edit the products in the cart and check out. If the customer wants to save the edited draft order again, tap the trash icon > Save changes.

Learn more about Draft orders in the Shopify Help Center.

For existing Company Addresses the following changes have been made:
* Content from the previous Attention field has been moved into the new Last name field. If the content matched a company contact's name, it has been moved into the new First name and Last name fields.
* The name of the Company has been copied into the Company/attention field.

If you are a Plus merchant, you will receive access to this feature through test drive, giving you the opportunity to test systems and train staff before exchanges is rolled out to your development and production stores. Since this feature impacts the financial accounting of returns in third-party and custom apps, we encourage you to review how returns and exchanges are accounted for. For more information about these platform changes see the Developer Changelog.

Learn more about exchanges in the Shopify Help Center.

• View companies
• Create & edit companies
• Delete companies
• Assign other sales staff to company locations

Streamline the set up process when adding multiple staff members by creating a predefined role within staff permissions. Customize the role title and permission settings to align with your internal organization structure and select this role everytime you add a new staff member (e.g., users with the "Sales Rep" role can only view and place orders for their assigned company locations).

Setup Companies staff permissions, or learn more in the help center.

Learn more about feature test drives in our Shopify help docs.

It’s recommended that you discuss payments with your connection ahead of changing your automatic payment settings, as they will be notified by email.

To turn off automatic payments with a supplier, retailers will need to email a request to the supplier. Similarly, suppliers wanting to turn automatic payments on with a retailer will also need to email to request this. All scenarios can now be handled in the app or sales channel, without needing to reach out to Shopify Support.

Visit the Shopify help center to learn more about how to use the automatic payments feature if you’re a retailer, or a supplier on Shopify Collective.

The shipping line(s) shown in the financial summary card on the order details page has always included the total shipping line weight, but this value was potentially incorrect for the following reasons:
* The total shipping weight would be increased if additional items were added to the order, but it did not decrease when items were removed from an order
* For orders with multiple shipping lines, the same shipping weight value was repeated on each shipping line
* The shipping weight consists of the total weight of all items + the weight of packaging, but the package weight was based on the store’s default package weight, which may not match the actual package that was selected during checkout when calculating the shipping rates
* If the store’s default package weight is changed, this change also impacted the total shipping line weight of all existing orders

We have made changes so that total weight is updated when items are removed from the order, and also now show the total item weight separately from the default package weight.

Tax-inclusive pricing

The financial summary shown on the orders details page has historically misrepresented some of the financial values for orders with tax-inclusive pricing. On these orders, the subtotal and shipping values have always included taxes, despite the fact that those values were also represented again on the taxes row. This meant that the sum of all values in the financial summary exceeded the actual total value of the order.

We had made the decision to modify this behavior to provide an accurate financial summary of the order, by removing taxes from the subtotal and shipping values shown in the card, resulting in a behavior consistent with orders without tax-inclusive pricing.

Unfortunately this led to some unexpected confusion on tax-inclusive orders and proportional shipping taxes amplified the issue. With tax-inclusivity enabled, the shipping taxes are actually deducted from the shipping price that was shown/charged to the buyer, as opposed to charging additional taxes on top of the price shown/charged to the buyer. This meant that the pre-tax value of the shipping fee was less than some merchants expected. See below for a detailed example.

The card has been reverted to include taxes in the subtotal of line items and taxes in shipping costs as applicable.

Example order values:
Order subtotal, pre-taxes: 161.41
Discounts: -1.04
Line item taxes: 5.86
Order subtotal, taxes included: 167.27
Shipping fees, pre-taxes: 24.07
Shipping fees, taxes included: 24.95
Shipping taxes (proportional): 0.88
Total: 191.18

The shop shipping rates are configured as tax-inclusive, which means taxes are computed and removed from the shipping line base price.

With the new changes, the order financial card would display the following:

Subtotal: 161.41
Discounts: -1.04
Shipping: 24.07
Taxes (10%): 6.74
Total: 191.18

The order financial card has been reverted to the previous display.
Subtotal: 167.27
Discounts: -1.04
Shipping: 24.95
Taxes (10% included): 6.74
Total: 191.18

Deleting a connection breaks the link between your Shopify stores, and sends them an email. Before deleting your connection, contact your supplier or retailer to discuss any payments owed for fulfilled orders, and to agree on how you’ll handle any unfulfilled orders.

Retailers should be mindful that inventory will be set to 0 for all products imported from the deleted supplier. No new orders can be created with them, and order syncing will stop.

Payments for fulfilled orders won’t be affected, and refunds can still be processed.

Visit the help center to learn more about deleting suppliers and deleting retailers, including how to handle payments after a partnership ends.

Previously, to make a change to a store's currency after making sales, it was required to contact Shopify support to make this change on your behalf. Merchants can now make this change themselves from within the Shopify admin.

Note: for merchants using Shopify Payments, you can change the currency that your customers shop in through your Shopify Markets settings.

Read more about self-serve store currency changes in the Shopify Help Center.

Country: Max order value
* Argentina: 1,000 USD
* Brazil: 2,999 USD
* China: 5,000 CNY
* Indonesia: 1,500 USD
* Mexico: 1,000 USD
* Turkey: 150 EUR

Learn more about the Markets Pro order value limits in the Shopify Help Center.

Stay on top of your key results and make informed decisions based on the metrics that matter.

Merchants will now be able to export a csv file containing line item charges within their Shopify bills. This will help merchants understand their Billing expenses and facilitates the process of aggreagting charges by charge category or any other customization a merchant might need.

Learn more about this feature in the Shopify Help Center

The deadline to upgrade your Information, Shipping and Payment pages in checkout is fast approaching on August 13th, 2024.

View the customizatins in Admin Settings > Checkout. Review the Checkout Extensibility Hub, Help docs and dev docs to plan your upgrade.

Additionally, merchants with custom flat rates who want to use a delivery method description can now do so when they add or edit a custom flat rate.

Learn more about flat rate shipping in Shopify Help Center.

On March 24, 2025, Shopify’s Geolocation app will be sunset, and the app will be uninstalled from shops that have it installed.

Shopify’s platform has recently made advancements that have reduced the need for Geolocation app’s consent-based localization feature for shops that use dedicated domains/shared domains. These advancements include:
Expansion of the automatic redirection feature (changelog)
Automatic browser language redirection (changelog)
Consolidation of the GeoIP feature (changelog)

For those who currently have the Geolocation app installed and don’t have an EU top-level domain, we recommend enabling the above features in Settings -> Markets -> Preferences. This will effectively bypass the Geolocation functionality on your storefront, and then you can safely remove the Geolocation app from your store.

Note - If you sell to customers in the European Union via an EU top-level domain, e.g. example.fr or example.de, you will still require a consent-based strategy to redirect buyers. We encourage you to explore 3rd party options in our app store.

Read more in our help docs here.

As an organization owner, you can navigate to your own user profile page in the Shopify Admin, click "Transfer ownership", and follow the instructions on the screen to complete the transfer. You can find more information about ownership transfer in the Shopify help center.

Note: this feature only allows you to transfer ownership to another internal user within the organization. To transfer organization ownership to external parties, you still need to contact Shopify Plus Support.

Learn more about the new dynamic source selector in the Shopify Help Center.

This release enables merchants to:
* Use real-time estimates to evaluate the reach and performance of their campaigns during the set up process.
* Extend reach and atrract new customers across channels including the Shop app and web.
* View detailed performance metrics and analyze newly acquire customers using customer cohorts.

Previously, Markets Pro would take over as the merchant of record service for all of your international markets. Now, if you have a local business entity, fulfillment flow, or business operations in a country/region that you do not want Markets Pro to interfere with, you can assign yourself as the merchant of record to that market(s), while leveraging Markets Pro as a merchant of record service for the rest of your international sales.

This feature is only available to merchants on the Shopify Plus plan.

Read more about partial market management on the Shopify Help Center.

The Run code action makes it possible to do many things that were not possible before. Common use case include:

• Counting the number of certain types of items in a list
• Computing the value for complex metafields like lists
• Transforming data like dates and numbers so that they can be used in conditions

Your code can leverage any data provided by prior steps in the workflow in order to execute the code. These inputs are specified as a GraphQL query, and are available as JSON objects to your code. Your code will typically return one or more output variables. You can return simple scalars, lists, and objects. So that subsequent actions know what the code can return, you will specify the output as a GraphQL type.

To give it a try, you can build a workflow from scratch in Flow, or use a template. Additionally, you can see some example code snippets in a public GitHub repository.

For more information about how it works, limitations, and upcoming improvements, go to the documentation. For questions and feedback, you can post to the Shopify community.

Visit Shopify Editions

Shopify Audiences helps Shopify Plus merchants find more customers on top ad platforms, cut their customer acquisition costs by up to 50%, and get more out of their ad spend with custom audience lists powered by millions of commerce insights only available through Shopify.

Whether you’re brand new to digital advertising or a seasoned pro, Shopify Audiences provides you with a much-needed advantage in a digital ecosystem that is shifting due to new privacy regulations and operating system changes.

Product updates

With Shopify Audiences v2.2, we’ve made the following updates:

• Significantly improved the accuracy of Retargeting Boost placements to increase performance – most merchants at least double the size of their retargeting audiences with these improved custom Retargeting Boost lists.
• Added functionality to Benchmarks for Meta – merchants can explore your ad trends with historical data and separate seasonal trends from campaign performance. In addition to comparing your ad performance to similar stores, merchants can also compare performance to industry groupings that they choose - all to pinpoint where to make improvements with data that’s only available on Shopify.
• Upgraded Meta's platform connection for greater reliability – merchants no longer have to reconnect their accounts if they change passwords or perform other actions on their Meta user accounts.
• Significantly improved match rates to help merchants find more potential buyers.
• Made it easier to troubleshoot audience errors – merchants can troubleshoot using the self-service recreate flow without having to reach out to support.

To learn more about the Shopify Subscriptions app, please refer to the Shopify Help Center.

You can make these customizations by going to the Shopify Search & Discovery app > Settings > Empty Values card.

For more information, please refer to the Shopify Help Center.

The Shopify Privacy & Compliance app will be discontinued on March 1, 2024.

Learn more about managing your customer privacy settings in your Shopify admin by referring to the Shopify Help Center.

Learn more about managing custom pixels in the Shopify Help Center.

• New tools that make your path to production painless, refreshed docs, and a new suite of examples to power up your team’s development cycles with Hydrogen.
• The Customer Privacy API enables Shopify’s consent management platform on your Hydrogen storefront, for data protection compliance support and enhanced customer trust.
• Build authenticated experiences across platforms with access to the Customer Account API — now in stable release. Manage customer authentication directly from the Headless or Hydrogen channels in the Shopify admin.
• Tap into Shopify’s APIs to build bespoke headless B2B storefronts, using your preferred tech stack and the tools you already use and love.

Learn more about our latest release in detail.

If you offer local pickup in your stores, the new fulfillable inventory setting ensures that items that are only available for pick up in your physical locations aren't counted as part of the shipping delivery method on your online store.

Learn more about fullfilable inventory and the eligibility criteria in the Shopify Help Center.

Learn more about reverting edits to product images in the Shopify Help Center

Download Shopify Bundles

This feature is available on Advanced plans and above, and requires a minimum of 24 months of historical sales data.

Try it now or learn more here.

Learn more

Download Shopify Bundles

[Build a custom bundle offering](https://shopify.dev/docs/apps/selling-strategies/bundles (Shopify Plus)

To learn more about discounts in draft orders, please refer to the Shopify Help Center.

Supplier Status Filter: Retailers can now filter suppliers based on their status, specifically whether they are active on Collective or eligible to join.

U.S. Shipping Rate Filter: Retailers can now filter suppliers offering U.S. free shipping.

Margin Range Filter: Retailers can now specify their preferred margin range and discover suppliers that meet their profitability requirements.

The badge will read as "Retailer Name has requested to cancel this order. Reason for cancellation." The reason for cancellation will also be visible within the order timeline & notes section on the orders page.

In addition to this, when suppliers connect with a new retailer, they are prompted with a convenient modal that allows them to instantly share an existing price list with the Retailer.

To further support suppliers in taking the necessary action to creating & sharing pricelists with their retailers, weekly automated reminder emails are now in place. These reminders prompt Suppliers to share a price list with their connections if they haven't done so already, ensuring that no opportunity for collaboration is missed.

With these enhancements, Collective Suppliers can now effortlessly manage their connections, establish pricing transparency, and foster stronger partnerships.

If your customer selected a specific shipping service at checkout, that will automatically be pre-selected when buying a shipping label, if available.

In October 2023, we reduced the permissions required for the initial POS login, but this was not yet available for Plus Roles, and had to be assigned at each shop level for each individual user.

With our latest release, we have added this ability to grant the login permission in the Organization Settings, allowing for bulk assignment via Plus Roles, and removing the need to manage at the shop user level.

Learn more about POS Login requirements in the Shopify Help Center.

However, it's important to note that changing the pricing using the pricing selector will not affect the merchant of record, product restrictions, available shipping rates, or the payment gateway used, as these factors are dependent on the shipping address.

Learn more on how to change the pricing for an order in the Shopify Help Center.

Learn more about creating a new store in the Shopify Help Center.

• Orders that are over 14 days old
• Orders that remain unfulfilled
• Orders that have not been cancelled
• Orders for which the retailer has explicitly requested fulfillment cancellation

This enhancement streamlines the order management process, ensuring that retailers' fulfillment cancellation requests for older, unfulfilled orders are automatically processed. By implementing this feature, we aim to improve efficiency and provide a smoother experience for both retailers and suppliers on Shopify Collective.

In the interim you can find product insights in the Sales by product, Sales by product variant, Retail sales by product, and Retail sales by product variant reports, or on specific product detail pages.

Preferential treaties are applied using the shipping origin, shipping destination, products' country of origin, and products' harmonized system codes. When a preferential treaty is applied, buyers will see reduced duty rates in checkout.

For example, the United States-Mexico-Canada (USMCA) free trade agreement enables merchants to ship their products within North America with reduced import fees when they are manufactured in North America.

For more information on Shopify Duties and Import Taxes, please see the help center.

Reports are available for orders completed on or after January 1, 2023. Try it out by visiting the United States tax settings page, or access it from the Reports section of your Shopify admin. Details and guidance are available in the Shopify Help Center.

Don’t currently use Shopify Tax? Discover the benefits of enhanced reporting on the Shopify Blog.

Learn more about Language Redirection in the Shopify Help Center.

This is a reward provided by Shopify and is not interest. The rate is variable, subject to change without notice, and accurate as of Jan 9, 2024. The reward accrues daily, and is compounded and paid monthly in the form of a credit to your Balance account.

To learn more about earning APY and other rewards programs, refer to the Shopify Balance rewards.

To give it a try, you can build a workflow from scratch in Flow, or use a new template.

Shopify Collective orders will no longer be marked as ‘Authorized’.

To see the payment status of Collective orders, go to Finances > Payouts > View transactions.

Learn more about orders using Shopify Collective on the Shopify Help Center.

Click on your store name in the top left of the screen to see the list of your stores. Click on a store to switch into or click ‘Add store’ to install Inbox on a new store.

Learn more about using Inbox with multiple stores in the Shopify Help Center.

The notification email will include all form data, and links to the customer or company record created by the form submission. Learn more about email notifications in Forms.

We understand that time is of the essence, which is why we have implemented a powerful search feature that delivers comprehensive results. The search functionality covers both tasks and applications, allowing you to quickly find what you're looking for. Even if an application is not currently installed, you can still search for it, expanding your possibilities and enabling you to explore new integrations.

To enhance clarity and organization, we have create a new grouping for Flow-specific tasks and have updated the "Shopify" grouping to "Shopify Admin API" to match the type of tasks that it contains. This separation ensures that you can easily identify and select the tasks that are most relevant to your workflow. Additionally, we have introduced categories for Shopify Admin API tasks, aligning them with the Admin API categorization. This categorization allows you to filter Shopify Admin API tasks based on specific categories, further refining your search and making task selection a breeze.

To begin offering digital products to your B2B customers, simply add them to new or existing Catalogs or click here to learn more.

Visit the Shop channel
Learn more about Shop

Choose from a variety of metrics, such as; Average order value, Conversion rate, Gross sales, Total Sales Breakdown and more.

Stay on top of your key results and make informed decisions based on the metrics that matter.

As previously available in domestic markets, merchants selling internationally can now:

• Add new items or custom items to an order
• Remove existing items from an order and restock them to your store's inventory
• Adjust the quantity of an item in an order
• Send invoices to customers when the order total increases

This feature is available to stores with Checkouts upgraded to using Extensibility. Learn more about order editing in the Shopify Help Center.

This feature is available to stores with Checkouts upgraded to using Extensibility. Learn more about deferred payments in the Shopify Help Center.

Learn more about collaborator requests in the Shopify Help Center.

More information on bxgy discounts can be found here

In addition to seeing the average amount spent per customer, you can now toggle sales metrics and see cumulative values for your net, gross, and total sales between cohorts.

The Customer Cohort Analysis report can be found in the Analytics section of the Shopify admin. Learn more about these new additions to the report in the Shopify Help Center.

To give it a try, you can build a workflow from scratch in Flow, or use a new template.

So that you do not receive many notifications, the trigger is designed to run just once per workflow version. For example, if a workflow errors 10 times, you’ll receive one notification. If you then fix the error, and then another error happens, you’ll receive a notification again.

Details:
Markets Pro now supports preferential treaties, which result in lower duty rates. For example, the United States-Mexico-Canada (USMCA) free trade agreement enables US merchants to ship their products to Canada and Mexico with reduced import fees when the products are manufactured in North America.

Merchant action:
Markets Pro uses the country of origin specified on each product variant to calculate duties. If no Country of Origin is provided on a given product, Markets Pro will use Taiwan. You can change the default country of origin used by Markets Pro by contacting Shopify support.

Learn more about how to change your checkout layout by visiting the help center.

For more information about Gift Cards, visit our Shopify Help Center.

Say goodbye to outdated calculations and the hassle of maintaining overrides, tax toggles, or tracking sales tax holidays. Enjoy peace of mind knowing you'll stay compliant even as tax regulations change. Your point of sale experience has been upgraded with more accurate tax collection, powered by our rooftop accurate calculations and auto-applied product-specific tax rates. Plus, access to enhanced tax reporting and liability insights.

Learn more about Shopify Tax in the Shopify Help Center. For more details on Shopify Tax & Point of Sale visit the Shopify Community

Learn more about Shopify Tax in the Shopify Help Center.

Visit the Shopify Help Center to learn more about Shopify Tax and Tax Inclusive Pricing

Rules around tax inclusive pricing vary from state to state. Always check with the state’s tax agency or your tax expert to verify local requirements.

Note that only manually added discounts, such as those applied through editing or draft orders, can be updated or removed.

For more information about editing with discounts, visit our Shopify Help Center.

Learn more about customizing your dashboard experience on our help center

Learn more about visual filters in the Shopify Help Center

Learn more about canceling POS orders in the Shopify Help Center.

Script tags, additional scripts and checkout.liquid on the Thank you and Order status pages are now deprecated. Please make note of the following turn off dates:
* August 13, 2024 - the removal date of checkout.liquid for in-checkout pages
* August 28, 2025 - the removal date of checkout.liquid, apps with script tags and additional scripts on the thank you and order status page

We ensure the quality of our platform by rigorously vetting every tax partner before they join. Once a partner is approved, Shopify works closely with their team to conduct thorough testing of the integration across a variety of speed, accuracy, and compliance standards.

As we roll out the platform, we’re excited to welcome Vertex, Inc. as our first tax platform partner. A leading global provider of indirect tax software and solutions, Vertex is trusted by more than 60% of Fortune 500 companies.

Learn more about the Shopify Tax Platform on the Enterprise Blog, the Shopify Help Center, or by reaching out to your success team.

All existing staff members who have previously been given the singular Orders permission will automatically have all the new permissions selected by default to ensure backward compatibility. Merchants have the option to select (or unselect) a subset of these permissions when more granular access control is needed.

Learn more about these new permissions in the Shopify Help Center.

For more information about Gift Cards, visit our Shopify Help Center.

Improvements have been made to the way you view the creator profile page on Shopify Collabs. The new creator profiles will now include:

• A clear badge to show if a Creator is on Collabs Network or not on the platform yet

• A button to easily send invitations to creators who have made their contact information available.

• An about section detailing information each creator has inputted including their email, gender, age, location, social media accounts, and more.

• Detailed information and insights about your current relationship with each creator. Creator profiles no show collaboration history, application details, current affiliate offers, gifting history and sales performance.

Remix 2.0 (breaking change)

• Hydrogen 2023.10 now uses Remix 2.
• Remix has also been made a peer dependency, so you can keep your Remix package updated independently of Hydrogen.

Other breaking changes

• Hydrogen's default caching strategy has been updated to have a longer stale-while-revalidate period.
• A dependency bump for @graphql-codegen/typescript to v4 will require updates to Scalar types if you import them directly from Hydrogen or Hydrogen React.

Other changes

• All packages and examples now query v2023-10 API versions.
• Hydrogen now includes an API client for the Customer Account API.
• Custom cart methods are now stable.
• The GraphiQL client available through the local development server now includes the GraphiQL Explorer plugin, which makes it easier to browse GraphQL resources.
• Props and parameters that were deprecated in v2023-07 have been removed.
• Additional dependency bumps, patches, and fixes.

Now staff can now select from a static list of return reasons when performing a return. To capture additional return details, staff can add a note directly in POS for each line item.

Learn more about the return reasons in the Shopify Help Center.

Now, when a customer completes an online checkout from the email link sent from the retail store, the Send Cart feature now accurately attributes the sale to POS channel, Retail location and Staff member (register & helped with sale). Also included in this update, reporting will now reflect the retail attribution in the following reports: Sales by channel, Retail sales by POS location, Retail sales by staff at register and Retail sales by staff attribution.

This improvement provides a clearer understanding of the impact Send Cart has on store and staff performance, which in turn incentivizes staff to leverage the Send Cart feature to close more sales - and get credit for making those sales.

Learn more about Send Cart in the Shopify Help Center.

This helps if you:
- Ship items in an order from different warehouses with different fulfillment times
- Your buyers expect to be charged for items when they’re fulfilled, not at checkout
- Your accounting team needs to meet IFRS standards

You can access this feature directly from the Orders Page or using the GraphQL API (OrderTransaction object and OrderCapture mutation).

Enabled by default for Plus merchants. Learn more by talking to your merchant success manager.

But Shopify POS isn’t just software with great out-of-the-box solutions. It’s a flexible, extensible platform where third-party apps and native functionalities seamlessly come together to help merchants build a custom, immersive in-person selling tool.

Adding app UI extension tiles to the Smart Grid enables staff to access third-party business tool functionalities in Shopify POS faster than ever.

Now, the new Extensions settings in the POS sales channel will help you streamline POS UI extension activation and management across your store locations.

This new Extensions setting allows you to add and remove third-party app POS UI extensions to the Smart Grid from Shopify admin, ensuring a consistent Smart Grid experience and reducing the time required to manage multiple app extensions across multiple store locations.

Learn more about POS UI extensions in the Help Center.

A shipping label price adjustment occurs when you purchase a shipping label and the shipping carrier determines that you've provided inaccurate information that results in an incorrect shipping label price. After you ship your order, the correct shipping label price is verified by the shipping carrier. If you paid an incorrect amount to ship the order, then your carrier credits or debits you the difference. Your package might still be delivered when there is an adjustment.

Price adjustments are a standard industry practice and most shipping carriers follow this standard. To avoid price adjustments, verify that you are entering the correct information when you are purchasing a shipping label.

Due to shipping carrier processing times, it's not uncommon for there to be a delay between when you purchase the shipping label and when you receive the charge or credit for a price adjustment.

Learn more about Markets Pro shipping label price adjustments in the Shopify Help Center

This change may potentially require workflow updates for shops who have integrations that rely on the split payment webhooks. For example: if you are using a third-party fulfillment integration that automatically fulfills orders based on the first webhook firing on a partially paid order, your workflow should be updated so that fufillment only happens when the order’s financial_status is paid.

If you think your shop has an integration that might be impacted, please reach out to your third-party provider to discuss possible workflow changes.

Contact Shopify Support if you have additional questions about this change or require additional help.

Both actions now support being able to choose one or more Sales channels as part of the action. This means that you can use Flow to automate publishing and unpublishing for all of your sales channels.

Here is how you might hide a product from two channels:

To read more about automatic redirection, visit the Shopify Help Center.

Learn more about local currency checkout behavior in the Shopify Help Center.

Learn more about search in Translate & Adapt app within the Shopify Help Center

What's changed? Previously, logging in to set up the POS app required staff to be granted over 20+ admin permissions. Now, you can grant the ability for your staff to set up POS with one checkbox, without giving them access to privileged admin information.

Note: if you have added apps to POS, you also need to grant the user permisison for those specific apps as well.

Learn more about login requirements in the Shopify Help Center.

This change enables consistent post-purchase conversion tracking and cookie access for all payment methods.

• Subscription contract updated

The following actions are now available:

• Delete customer
• Delete product
• Delete product variant

The following “get data” actions are now available:

• Get subscription contract data

The following improvements have been made to existing triggers and actions:

• Inventory quantity changed is now called “Product variant inventory quantity changed”, but continues to work exactly the same
• Add order line item - choose a product variant with a “resource picker” as an alternative to entering the GID.

POS Terminal accepts tap, chip, and swipe payments at the counter and can power your busiest sales days with solid WiFi and Ethernet connectivity. The full-featured customer display guides buyers through purchase with clear flows for checkout, payment, PIN entry, tipping, and receipt selection. And for a fully branded moment at the counter, the screen can be customized with logos or images to match your store's design.

Learn more about POS Terminal

Keep stock levels balanced, excess inventory costs low, and inventory moving with the new Stocky inventory transfers extension available for the Smart Grid. The new transfers extension allows staff to see and receive incoming transfers from other retail locations directly in POS, helping staff proactively manage stock and improve daily inventory operations.

Learn more about the Stocky transfers extension in the Shopify Help Center.

You can create promotions like "Buy 2 items, get $10 off". You can set up these promotions as an automatic discount or a discount code.

This new feature is now available for all merchants. ? Learn more about the Buy X Get Y fixed amount discount in the Shopify Help Center. -->

For more information about Gift Cards, visit our Shopify Help Center.

Merchants can use the Mark as Paid feature to ship orders free-of-charge to their customers. Merchants should complete the draft order with the product(s) at full price and then mark the order as paid. By maintaining product(s) pricing in the order, Markets Pro can create accurate customs invoice documentation and duties and import tax values. Merchants will be responsible for the duties-pre-paid label cost and any applicable duties and taxes on the order.

Before, marking a Markets Pro order as paid would cause the merchant of record to change to the store. Now, merchants can continue having Markets Pro as the merchant of record service on these orders too.

Learn more about bundles on Shopify here.

Learn more about filtering and sorting your products in admin with metafields in the Shopify Help Center.

Shopify Audiences helps Shopify Plus merchants find more customers, cut their customer acquisition costs by up to 50%, and get more out of their ad spend with custom audience lists powered by millions of commerce insights only available through Shopify.

Whether you’re brand new to digital advertising or a seasoned pro, Shopify Audiences provides you with a much-needed advantage in a digital ecosystem that is shifting due to new privacy regulations and operating system changes.

New features

Our latest algorithms are our best performing yet, so you’ll get your ads in front of the right people and drive more conversions. And we’re always improving our algorithms, so you’ll continue to see results.

The new Benchmarks dashboard lets you compare your ad performance to stores like yours, so you can pinpoint where to make improvements and optimize your campaigns.

This release also supports three new ad platforms: TikTok, Snapchat, and Criteo in addition to existing platforms Meta, Google, and Pinterest.

Learn more about the range setting and select setting changes in our developer documentation.

Learn more about the text_alignment setting in our developer documentation.

The action allows you display the value of variables in the workflow run log, without taking action in the workflow (like in a Send Internal Email action). For example, to see the status of a product, you might use {{ product.status }} in the workflow, which would output the text Active.

In this example, the value of a metaobject entry is outputted:

Details
* The action does not attempt to interpret the output, so HTML tags are rendered as tags. For example: <p>{{ customer.firstName }}</p> would render as <p>John</p> and not John.
* Spaces and white space as shown as white space. To see if blanks have been added, you can select the text on the run page.

Merchants can conveniently monitor the logout status of their devices either on the device list page or within the device details page.

Please be aware that the updated status might not be immediately visible as there could be a slight delay of a few seconds.

Submitted forms are automatically moved to a new company profile within the admin to eliminate the need for manual entry. Within the company profile, you have the ability to approve customers to place orders, delete customers, or follow up with them to ask for additional information.

Install the Shopify Forms app to begin using this feature, or refer to our help docs for more information.

For more information about Gift Cards, visit our Shopify Help Center.

Click here to learn more about the 3D scanner.

Note: before assigning any 5 or 6 digit PINs, please ensure your devices are up to date. If a device is out of date, it will only support 4 digits.

Learn more about this functionality and requirements in the Shopify Help Center.

Admin actions let apps integrate seamlessly with the Shopify admin by creating modals that can be used from resource pages in the Shopify admin. Admin Actions are designed to make your daily operations more efficient, reducing the need to switch between different contexts or pages while working in the admin.

Once an app has created an action, it can be accessed from the "More actions" menu, located at the top of Products, Customers, and Orders resource pages.

This update will allow you to increase buyer conversion and provide a better customer experience by rewarding your customers with free shipping, without requiring them to input a code.

Learn more here.

Learn more and buy now at the following links:
* UK: Buy now
* Ireland: Buy now

As part of this release, the template search has been improved, making it far easier to find the correct template. For example, searching "low stock" returns templates related to low stock and out of stock, regardless of whether words exactly match. Word mispellings and some additional languages are also handled.

Try out the changes by going to the Flow app and clicking "Browse templates" in the top navigation bar.

For example, in Canada there are two official languages - English and French. If Canada is your primary market, you may want to target English speakers on shop.ca and French speakers on fr.shop.ca. Previously, only subfolders could be used to target multiple language experiences within the primary market. This can now be done with subfolders, domains, or subdomains.

Read more about setting up different domains or URLs in the Shopify Help Center.

Only apps that use the official web pixel api or server pixel api will be displayed in the customer events section, along with custom pixels.

Fulfillment change: USPS first-mile
For orders using a DHL eCommerce label, USPS provides first-mile domestic service, meaning USPS will take your parcels to a DHL hub before they get shipped cross-border. If USPS already does pick-ups from your warehouse, USPS can pick up the DHL eCommerce packages together with any other domestic packages you may have. Otherwise, you'll need to drop off the DHL eCommerce orders to a US post office to begin delivery.

DHL Express labels will continue to fulfill through your current process.

For more information on shipping with Shopify Markets Pro, please refer to Shopify Help Center, here.

Configuring rates:
It is recommended that if you are interested in fulfilling with DHL eCommerce, you configure the new rate in your settings; this way buyers see the rate at checkout and can signal whether express or standard shipping service is preferred. You may set up DHL eCommerce as a flat rate with transit time or a carrier calculated rate under International Standard Shipping. Rates are configured by market. Please note that any custom flat rates will be fulfilled as DHL Express for Markets Pro orders.

For more information on configuring shipping rates, please refer to Shopify Help Center, here.

For example, set some inventory aside as Safety Stock to guard your store from overselling, or mark inventory as Damaged while it undergoes repairs.

Learn more about Unavailable inventory in the Shopify Help Center.

Shopify preselects the primary market for new stores based on your store's general settings. For example, a store domiciled in Germany with a store currency of Euros will have a primary market of Germany. Previously, you could not change the country or currency of your primary market.

Now, you can change your primary market to a country and currency of your preference, irrespective of your store's general settings. For example, a store domiciled in Canada may want to have a primary market of the United States in US Dollars. You can also customize pricing on your primary market, if you want it to be different than the default values of your store.

The primary market still can only contain one country.

Read more about customizing your primary market in the Shopify Help Center.

Now, when you want to determine where a file is used, you can navigate to the files section in admin and see where a particular file is being used. This is especially useful to determine which theme is referencing which specific file.

Learn more about managing files in the Shopify Help Center.

Trigger - Product variant back in stock
When a product variant goes from 0 or less to 1 or more, you can now trigger a workflow to run. For example, you might want to always publish a product when one of its variants is back in stock.

Trigger - Product variant out of stock
When a product variant goes from 1 or more to 0 or less, you can now trigger a workflow to run. For example, you might want to send an email or Slack message when a variant is out of stock.

Flow also provides an Inventory quantity changed trigger, which also works at the variant level. Going forward, for use cases where the location does not matter and where you simply care about in-stock or out-of-stock, these new triggers should be used, as they are much simpler.

If you need to do inventory based on locations, or if you want to track low stock, then you should continue to use the Inventory quantity changed trigger.

As of today, reports are available for orders completed on or after June 1, 2023. Try it out by visiting the United States tax settings page, or access it from the Reports section of your Shopify admin. Details and guidance are available in the Shopify Help Center.

Don’t currently use Shopify Tax? Discover the benefits of enhanced reporting on the Shopify Blog.

This is currently available to new merchants, and will roll out to existing merchants on September 6.

Note: To comply with local legislation, customers from the European Union (EU) aren't automatically redirected within the EU. More information can be found here.

From your Settings page, click the icon next to your store name, Upload icon, and Save. You can edit or remove this icon at any time.

Orders placed at checkout with a mix of physical and digital goods will be managed by Markets Pro. For checkouts where the cart is solely comprised of digital goods, merchants will be the merchant of record and the order does not qualify as a Markets Pro order.

Note: Markets Pro doesn't support digital goods placed through draft orders yet. To create draft orders with a mix of physical and digital goods, you must send invoice to collect payment at checkout.

Learn more about digital goods in the Shopify Help Docs.

Visit the Shopify Help Center.

Trigger - Customer tags added
When one or more customer tags are added, you can now trigger a workflow to run. For example, you might want to always set a metafield when a certain tag is added.

Trigger - Customer tags removed
When one or more customer tags are removed, you can also trigger a workflow to run. For example, you might want to send an internal email when a certain tag is removed.

Action - Update product status
This action allows you to change the status of a product to Archived, Draft, or Active. For example you might want to activate a product on some day in the future, or when it’s back in stock.

When a buyer purchases a clothing product with a shipping destination in those states, and the cart is within the value thresholds of the exemption, taxes for eligible product will be set to 0%. Clothing products are identified using Shopify's product categories.

You can learn more about collecting duties and import taxes in checkout on the Shopify Help Docs.

The customer event, checkout_started, will now trigger for all checkout visits if you upgraded to checkout extensibility. Previously, it only triggered the first time you entered the checkout.

This will help merchants to de-clutter their inventory page by removing inventory states that are irrelevant to their business. Merchants will also be able to create saved views with custom columns, tailoring their inventory management experience to their business' unique workflows.

Learn more about the Inventory Column Picker in the Shopify Help Center.

We've improved the product Discovery experience by adding new filters for Price and Category, making it easier for you to find perfect products and brands that fit your niche and audience.

We're releasing a change which now allows merchants with B2B orders to apply for and use Markets Pro by automating the detection of a business customer on an order. When this happens, the order is automatically switched to use the merchant as the merchant of record; Markets Pro cannot be the merchant of record on B2B orders.

You can read more about the considerations for using Shopify Markets Pro in the Shopify Help Center.

What does this mean?
This means that this specific dataset will no longer be available for querying in ShopifyQL Notebooks. Any Shopify provided Notebooks or templates that use the inventory dataset will be removed. All existing merchant queries using the inventory dataset will no longer run successfully.

What are the alternatives?
For insight into your inventory data, please refer to inventory Reports or inventory adjustment history in your Shopify admin.

We believe that these changes will ultimately provide you with more accurate and actionable insights to drive your business forward.

Here's a breakdown of this game-changing update:

• Easily navigate and access your stores right from the account menu or a simple search.
• Add, remove, or suspend users and manage their roles and access effectively to fit your business requirements.
• Review your stores and create new ones, importing useful data from an existing store in the process.
• Pay just one consolidated bill for your entire organization, managing one payment method for all your stores.
• Get comprehensive insights into your business performance at both the organization and store levels.

This feature is currently exclusively available to Shopify Plus merchants. As part of this release, the organization admin is removed.

Learn more about Markets Pro and draft orders in the Shopify Help Center.

Eligible merchants can apply with no impact to their credit score, use their Shopify Credit card to pay wherever Visa® is accepted, and accrue cashback rewards that are automatically applied to their account as a statement credit each month without paying fees or interest.

At this time, Shopify Credit is not available to merchants with active Shopify Capital financings and active Shopify Credit merchants do not qualify for Shopify Capital. Our team is dedicated to making this possible in the near future and provide greater flexibility to Shopify merchants.

Benefits of Shopify Credit:
* No fees, no interest - period
* Get chashback rewards designed for entepreneurs
* Get extra days to pay
* No personal credit checks or guarantors
* Free cards for every member of your team
* Enjoy Visa perks

Learn more about [Shopify Credit] on Shopify Help Center.

Discover more about the Shopify Marketplace Connect app by visiting our Shopify Help Center

We've made setting up these rules straightforward, so you can start taking control without any hassle.

But that's not all! We understand the importance of data. Therefore, along with this feature, we're providing insights into how many orders are being blocked. These analytics will help you assess the effectiveness of your rules and fine-tune them as needed.

Enjoy a cleaner, more controlled checkout process with our latest feature. Stay informed, reduce fraud, and improve your store's overall operational efficiency with Checkout Rules for Fraud Control.

Learn more

This update will enable you to meet specific accounting standards, reduce manual effort to capture payment at the time of fulfillment, and allow you to better meet customer expectations.

You can learn more here.

You can now combine a discount that’s on a specific product along with a discount that applies to the entire order. You can also apply multiple discounts that apply to the entire order.

For more information, click here.

To create fixed bundles and multipacks, you can use our free new app, Shopify Bundles.

For support for mix-and-match bundles, you can download one of these updated bundle apps from the Shopify App Store or, if you’re a Shopify Plus merchant, you can build your own custom bundle offering using our APIs.

Learn more about bundles at Shopify here.

You can learn more here.

Now take advantage of the following filter updates:

• Rename any filter in your store and translate filters to help customers find products more easily.
• Group filter values under one name so it’s easier for shoppers to refine their search. For example, navy and dark blue could be grouped under the filter: blue.

Learn more about the Shopify Search & Discovery filter updates in the Shopify Help Center.

• Curate new products, giving your customers more variety to fill their carts
• Grow your business without the up-front cost of additional inventory and warehousing
• Save time with fully automated payments, order syncing, and inventory management

Shopify Collective can also help you sell your products through top US retailers on Shopify looking for complementary products to sell.

• Boost your reach and revenue fast by connecting your stores and syncing inventory
• Create price lists of products for specific retailers to import and sell, with pricing and margins that you decide.
• Customers check out seamlessly on retailers’ stores; you pack and ship orders direct to their doors.

Currently available to select businesses in the United States. Learn more and get started.

Shopify Audiences is a powerful tool that leverages constantly improving algorithms to optimize your ad performance. Shopify has access to millions of purchase intent signals, from buyer awareness all the way through to actual purchase. Shopify Audiences’ algorithms analyze this breadth of data and predict the buyers who are most likely to purchase from your specific brand based on behavioral patterns, making it possible to target and convert buyers at a lower cost.

More on the algorithms

The Shopify Audiences data science team launches multiple algorithms regularly in search of the model that will maximize your conversion and minimize your cost to purchase ad impressions (CPM).

The Shopify Audiences team discerns which models best optimize advertising performance through experimentation. Custom audience lists are generated using several algorithms. Shopify tracks which customers convert, which is then mapped back to which algorithm placed that customer in the audience list. The “winning” algorithms are the ones whose submitted set of customers included the highest proportion of conversions.

Our newest algorithms as of July 2023 “won” against all preceding algorithms that have been used for Shopify Audiences. A step change in performance has been hit, and we’re excited for you to try Shopify Audiences v2.0!

Check it out in Admin -> Settings ->* Customer Events* -> Pick your custom pixel -> click Current in top right corner

Note: if you have already saved previous custom pixel versions, they will be available in the list.

View the new activity report in the marketing section.

Learn more in the Shopify Help Center.

Prior to this, you could only change location or hold fulfillment for all the items in an order.

Whether you want to fulfill partial orders and hold items that will be restocked or assign fulfillment for specific items to another location, this update allows you to tailor the fulfillment process to meet the needs of your business.

Learn more in the Shopify Help Center.

By providing a clear view of your orders' protection status in the Admin API, we're empowering you to make more informed decisions. You can now easily track the number of orders for each protection status, helping you understand the value Shop Pay brings to your business.

This increased transparency will also allow you to avoid redundant costs. If you're already benefiting from Shop Pay's protection, there's no need to pay for additional protection from another provider.

Stay informed and save smartly with this latest Shop Pay feature update. Enjoy enhanced order protection visibility for better decision-making.

Learn more about the Shopify Protect API on Developer changelog.

Specifically, when at least one of the follwing are present on a draft order:
- Incomplete addresses
- Missing buyer email or phone number
- The destination address is not in the selected market
- The customer is a B2B customer
- The draft order uses deferred payments
- The draft order contains custom line items
- The draft order has a zero value
- The draft order contains items restricted by Markets Pro

If you wish to complete an order with those restrictions in place, you can take ownership of the order.

Read more about the requirements and considerations for using Shopify Markets Pro in the Shopify Help Center.

Learn more about customizing your processing time in the Shopify Help Center.

Learn more about delayed publishing in the Shopify Help Center.

Now the number of alerts in the red badge that appears on the bell icon will clear each time you open the feed and see the new alerts onscreen. This allows you to clearly identify how many new, unseen alerts you’ve received. Unread alerts are still indicated by a blue dot, and you can continue mark them as read or unread.

Just request the appropriate access scope(s) be added to your app.

Learn more about Smart Grid management on Shopify.dev.

With smart order routing you can:

Reduce shipping delays and costs by assigning orders to the nearest fulfillment location for that delivery

Increase customer satisfaction by getting products to your customers more quickly

Fulfill orders faster and reduce manual fulfillment work by automating the order routing process

Get more control over your fulfillment operations by setting and sequencing order rules tailored to your business needs

Learn more about smart order routing in the Shopify Help Center.

• Product boosts. Promote products on the search results page
  
• Synonyms. Create synonym groups to match the terms shoppers use
• Collections and search filters. Edit collections and let customers filter by product availability, price, color, and more

Learn more about the Shopify Search & Discovery app in the Shopify Help Center.

Learn more about the Customer cohort analysis report on the help center.

Prior to this change, postal codes and/or eircodes were optional. We have moved the postal code field to required to align with the requirements of our shipping carriers.

This change is live on checkout and Shop Pay. Eircodes are required on both domestic and international orders regardless of shipping method selected.

The Collabs Network allows merchants to share their products and brand profiles with all verified Collabs creators. To opt in, merchants set an instant commission offer on either all products or at the collection level, which will be shared with all Collabs creators who complete Collabs Network onboarding. Merchants can also opt into receiving program applications from Collabs Network creators.

Creators on Collabs can now search for products and generate instant commission links to start driving sales for merchants immediately, with no additional approvals.

Collabs Network is available to all creators who meet the below criteria:
Have completed Collabs onboarding
Have a public social media account with at least 1K followers
Are located in the US, CA or UK

Learn more about Collabs Network in the Shopify Help Center.

Shop Pay Installments for POS is only available to merchants on Shopify Payments with retail locations in the United States.

Translated URL handles are supported for products, collections, blogs, articles, and pages.

As of today, monthly reports are available for orders completed on or after June 1, 2023. Try it out today by visiting the United States tax settings page, or access it from the Reports section of your Shopify admin.

If you only file quarterly or annually, stay tuned for another update before your next filing period. Details and guidance are available in the Shopify Help Center.

Learn more about the theme content editor and the sections of the theme editor that are supported on Shop Pay checkout in the Shopify Help Center.

As always, your first 10,000 emails will be free, every month. After that, you’ll pay $1/1000 emails each month. That drops down to $0.65/1000 emails after your first 300,000 emails, and drops again to $0.55/1000 emails past 750,000 emails a month.

Learn more about Shopify Email pricing.

All existing staff members who have previously been given the singular Draft orders permission will automatically have all the new permissions selected by default to ensure backward compatibility. Merchants have the option to select (or unselect) a subset of these permissions when more granular access control is needed.

Learn more about these new permissions in the Shopify Help Center.

This is helpful for scenarios where Shopify Markets Pro may not support a particular order. For example, if you want to sell a product that Markets Pro restricts in international markets, or if you want to sell B2B orders.

You can learn more about Shopify Markets Pro and changing the Merchant of Record on draft orders in the Shopify Help Center.

Learn more about Markets Pro in the Shopify Help Center.

Learn more about customizing your dashboard experience on our help center

Explore the new models in marketing reports or learn more about attribution models on our help center.

Previously, the creation of subfolders was limited to merchants with a primary domain that was a generic top-level domain (gTLD).

Read more about subfolders and Shopify Markets in the Shopify Help Center.

Learn more about Shop Promise in the Shopify Help Center.

Learn more about the fraud analysis in the Shopify Help Center.

Learn more about marketing automations in Shopify, or get expert advice on using this new template.

Read more about the Admin API rate limits.

Shopify Magic generates instant answers that are personalized for your store. This saves you time, improves customer experience, and helps boost sales.

Try it out:

• Add Shopify Inbox to start chatting with customers.
• In the Shopify admin, go to Inbox > Chat settings > Instant answers.
• Review your suggested instant answers and click on one you want to create.
• Edit or keep the suggested wording, turn on the instant answer, and click save.

That’s it! Customers will see your new instant answer when they open your store’s chat window. After selecting a question, they’ll automatically get the answer you created.

Learn more about Shopify Magic for Instant Answers in the Shopify Help Center.

With return rules you can define your return window, return fees, and final sale items for specific collections or products. An estimated refund amount for eligible items will also display during the self-serve returns process, promoting transparency and helping you build trust with your customers.

Enable return rules within the admin settings.

Learn more about return rules

Orders placed in CAD and USD will be paid out to the bank account of their respective currency, and orders made in other international currencies will be converted at payout to the currency of your default bank account.

Any payout received in USD will be subject to an international currency payout fee. Learn more about receiving payouts in multiple currencies and the associated fees in the Shopify Help Center.

Learn more about POS Go here.

Now, new single-country markets default to use the same URL structure as the primary market. You can choose to configure subfolders for each of your international markets as you desire.

Learn more about subfolders and international domains in the Shopify Help Center.

New updates include:

• Being able to set a different logo on printed receipts at each store location

Learn more about customizing receipts from the Shopify Help Center

Learn more about Staff attribution in the Shopify Help Center.

Shop Pay is an accelerated wallet that is the fastest and best converting way to pay online. With Shop Pay, your customers can enjoy a quicker, more seamless checkout experience, with the added benefits of saved shipping and payment details for faster and more convenient repeat purchases.

By integrating Shop Pay into Markets Pro, you can expect to see a significant increase in checkout conversion rates and an overall improvement in customer experience. Since Shop Pay has been shown to boost customer loyalty, reduce cart abandonment, and uplift sales across all types of purchases, we believe that this integration will bring tremendous value to merchants who rely on Markets Pro to grow their businesses internationally.

If you operate a blended store with PayPal enabled for direct-to-consumer purchases, PayPal will be automatically enabled as a payment option for wholesale orders without payment terms. You can also customize the availability of PayPal as a payment option using Shopify Functions.

Learn more about enabling PayPal in the help center.

Learn more about color schemes in the Shopify Help Center

Learn more about using templates in Shopify Email.

Create a new affiliate tier in Shopify Collabs to try out commission rate adjustments for new or returning customers.

Install the ShopifyQL Notebooks app and bring in third party data into your Notebooks. To learn more about using Python code block, check out our help center documentation.

Interface fields are similar, but the types share a set of fields. For example all of the DiscountApplications types share a “value” object.

With these fields types accessible in Flow, you can build new types or workflows that make use of this data.

For example, you can now check if a Scripts discount was applied to an order. With PurchasingEntity, you can now check which company placed an order.

Because these fields might not always be the type you are expecting, it’s important to check the type in your conditions. For this purpose, you can choose the “typename” field on the corresponding object and then select which type you want to check.

To try out this feature and check the code of your themes, navigate to Online Store > Themes in your Shopify admin, and then select Actions > Edit code for the theme that you want to work on.

To add dynamic sources to your theme visit Online Store > Customize > Add Section > Add Block and find the dynamic source button in the settings panel.

Learn more about dynamic sources in Shopify Help Center.

• The Welcome email series (discount with reminder) starts with an email featuring a discount, followed by two emails designed to build your relationship with new subscribers. Then, if they haven’t made a purchase, a fourth email is sent out as a reminder to use the discount.
• The Welcome email series (brand story with discount) sends three emails designed to share your story and connect with new subscribers. Then, if they haven’t made a purchase, a fourth email goes out with a discount code.

Learn more about marketing automations in Shopify.

The new format will be returned by liquid tags and will be present in Shopify-rendered storefront HTML, but the old format will continue to be used in all API responses. This new asset delivery approach is not used on headless shops, which will continue to use cdn.shopify.com/….

The domain used in the new URL format is dependent on the request context: it may be the store’s permanent myshopify.com domain or a custom domain depending on which one a buyer visits. Custom code that depends on the old URL format may need to be updated to support both formats.

In addition, new images associated with products now use the /files path format rather than the previous /products. Previously uploaded product images will continue to use the /products path.

These changes are being made to provide a variety of benefits:

• Improved page load times on storefronts to provide a better buyer experience and improve conversion rate. Improvements to page load speed are potentially on the order of hundreds of milliseconds.
• Improved security: because we don't need to allow for cross-origin assets from our CDN, we can use more restrictive content security policies (CSP) and cross-origin resource sharing (CORS) policies.
• Less Shopify branding on merchant domains.

Action Required:

• Ensure that any custom code you may have is free from hard-coded assumptions on the old URL format

With this new design, merchants can set permissions quickly and efficiently while still benefiting from the increased granularity.

Learn more about all these features in the Shopify Help Center.

To begin using vaulted credit cards in your B2B store, enable Shopify Payments, or go to the help center to learn more.

Learn more about selling in multiple currencies with Shopify Markets in the Shopify Help Center.

1. In your Shopify admin, go to Products
2. Go to Purchase orders.

Learn more about Purchase orders on the Shopify Help Centre.

Benchmark data is available for the following reports in Shopify: online store conversion over time, average order value over time, customer cohort analysis, and fulfillment, shipping and delivery times reports.

Learn more about Benchmarks on the Shopify Help Center.

Learn more about Shopify Markets Pro in the Shopify Help Center.

The Collabs Network allows merchants to share their products and brand profiles with all verified Collabs creators. To opt in, merchants set an instant commission offer on either all products or at the collection level, which will be shared with all Collabs creators who complete Collabs Network onboarding. Merchants can also opt into receiving program applications from Collabs Network creators.

Collabs Network is available to all merchants who have installed Collabs and meet the below criteria:
1. Have completed brand profile set up
2. Have opted into Automatic-Payments
3. Have made a minimum of $10K in sales over the past 365 days
4. Are not a dropshipping store

Collabs Network is currently available for merchants to join, and will launch to creators soon.

Learn more about Collabs Network in the Shopify Help Center.

• New dashboard view including top performance metrics, brand profile settings, and a news feed were merchants will find helpful tips, product news, and case studies
• New brand profile set up and clear visibility settings
• New online store page which works with the theme app extension, replacing Collabs’s current application page
• The new Collabs Network feature, which allows merchants to share their products and brand profiles with creators on Collabs by sharing an instant commission link

Learn more about Shopify Collabs in the Shopify Help Center.

The way you pay commission to creators depends on when you've installed Shopify Collabs:

• If you installed Shopify Collabs after April 27, 2023, then commissions are processed through automatic payments.
• If you joined before April 27, 2023, commissions may be processed through manual payments. You can switch to automatic payments at any time in the Collabs app by clicking on Payments.

Here are the benefits you unlock with Automatic Payments:

• Save time by paying creator commission automatically. Removing the need for manual payment processing.
• Full order refunds are tracked automatically (up to 30 days after a creator refers a sale). Commissions previously earned by creators are adjusted accordingly if the order is refunded or canceled.
• You’re still in complete control of your payments. You have 30 days to pause any commission payment you want to dispute after an affiliate commission is earned by a creator.
• Payments are added and processed with the safety and security of your regular Shopify bill.
• Creators will have more transparent and clear updates in their Collabs accounts for how much and when they will be paid–reducing support.

Learn more about Automatic Payments in the Shopify Help Center.

Previously, the checkout was stopped with a message citing that the order cannot be shipped to the customer's location. Now, Shopify identifies the item(s) that cannot be shipped, allows the customer to remove them from their cart, and continue their order with the items that can be shipped to their location.

Learn more about Shipping Profiles and partially deliverable carts in the Shopify Help Center.

Previously, an individual redirect would need to be manually created for every language or market subfolder. Now, all redirects are automatically applied to every language and market subfolder to eliminate manual work. You can still create redirects manually for each subfolder if you want different redirection behaviour for an individual market or language.

Learn more about this change in the Shopify Help Center

Previously, POS access could only be granted directly in the "Access and permissions" section of the user management form.

With our latest release, Plus merchants will be able to grant POS access as part of assigning a Plus role.

• When a new user is set up in this way - or when an existing user is granted POS access - they will now receive an email linking them to their “Users and permissions” page, where they can reveal their PIN.
• The user can now reveal their own PIN in Shopify Admin by clicking their staff account under Settings > Users and Permissions.
• If POS Access is managed via Plus through a role, the checkbox for POS Access is disabled in Shopify Admin > Settings > Users and Permissions
• The default POS role is assigned; changing to another role can be done at the store level

Learn more about provisioning POS access from the Shopify Help Center

To improve refund details and clarity, the printed refund receipt format has also been updated.

Learn more about using gift cards with Shopify POS in the Shopify Help Center.

Additional updates include:
* Improved Sales attribution summary in the Cart view.
* Improved Exchange workflow displays attributions earlier in the Exchange process to reduce the number of taps needed to complete the exchange.
* Attribution wording updated within the Exchange workflow for consistency.

Learn more about Staff attribution in the Shopify Help Center.

New split view for tablets
The new split screen view for tablets improves the amount of information scannable within a single view by allowing staff to view multiple product identifiers and inventory details within a single view.

New image viewing gestures
New touch-based viewing gestures scale product images to make it easier for

Consolidated product specifications
Vendor and Organization are now consolidated into a single row and expand out to drill deeper into details. Viewing pricing information now displays the price, tax exemption status and compare-at-price.

Apps are now better represented within a dedicated section in the list view with additional details like their app icon and subtitle.

Rich text product descriptions
Product descriptions now expand into a full view that supports plain text for basic details or rich text formatting for advanced elements like headers, lists, images, or tables.

Fixed Add to cart button
When scrolling through Product details, the Add to cart button now flows with the cart bar fixing it in place to prevent unnecessary scrolling when searching for item details.

Merchants will be able to filter the view using filters for status (online or offline) or location. They will also be able to search for devices by entering the device name or serial number.

New devices will not appear in this view until the first log-in and setup is completed.

This view is only available in regions where POS Go is available (i.e. US only).

Learn more about the [Improved locations displayed for in-store pickup] in the Shopify Help Center.

With the new Edit code permission, merchants can decide who gets access to the code editor. The Edit code permission does NOT gate access to the CLI tool, which is still controlled through the Themes permission.

Before, staff needed the Manage settings permission to access Taxes and duties and Policies under Settings. Now, there are separate permissions for each.

If you're using a custom storefront, then you need to meet the following requirements to use personalized affiliate links:

Sending page view events - The Collabs app uses the same tracking data as the Shopify admin, so your custom storefront needs to send Shopify analytics.
Handling URL redirects - The Collabs app uses your online store URL redirects to create personalized links.
Handling the /discount route - The Collabs app uses the /discount route to automatically apply discount codes for customers.
Change affiliate links domain - After you meet the requirements to set up personalized affiliate links for your custom storefront, you can change your affiliate links domain.

Learn more about setting up personalized affiliate links for custom storefronts in the Collabs app here

To be eligible for sign in with Shop, you must have Shop Pay enabled.

Sign in with Shop works alongside your existing customer accounts to offer customers a faster, more secure, passwordless sign in using their Shop credentials and saved passkeys. Customers signed in with Shop reach checkout with key shopping information pre-filled allowing them to checkout in one tap with Shop Pay.

Learn more about sign in with Shop on classic customer accounts in the Shopify help center.

Learn more in the Shopify help docs.

1. New preferences pop-up. A customizable pop-up for visitors to select their choice of how you use their data.
2. Updated cookie banner wording. Improved standard wording for the cookie consent banner that builds trust with visitors.
3. New customization options. Customize your colours, wording, and placement of your cookie banner.
4. Updated Data Opt Out wording. Data Opt Out page wording now includes language for additional US privacy laws.

The new version of this app will help you build trust with customers with increased customization and compliance options. Learn more about the updated Shopify Privacy & Compliance app in the Shopify Help Center.

This CSV report is the first step in our mission to ease the pain of reporting and filing sales tax for merchants like you. Try it out today by visiting the United States tax settings page, or access it from the Reports section of your Shopify admin.

Learn more in the Shopify Help Center and look forward to more announcements this summer.

• Button and text colors: We've picked colors that created stronger contrast for key information and interactions in checkout
• Heading fonts and spacing: The updated heading styles and spacing will provide a better reading experience throughout the checkout process. A more organized appearance will help reduce clutter and focus on essential information.

Please note we're rolling out the change progressively to ensure a smooth transition, so not all checkouts get the update immediately.

Once your store receives the update, the new look and feel will be automatically applied as the default. No action is required on your part. While the updated look and feel will be the new default, customized checkouts are not affected and will maintain their original styling.

If you have a subscription app and Shopify Collabs installed, you will see subscription settings when you go to Programs > Tiers, and either create or edit a tier. You can choose to enable a discount and/or commission on just the first order in a subscription series, or a specified number of orders.

Previously, these merchants were not eligible to apply for Markets Pro. Products stocked at app locations or custom fulfillment providers can't yet be shipped to countries managed by Markets Pro, and will be restricted from international fulfillment during the activation process. These products can still be sold domestically.

Read more about Shopify Markets Pro in the Shopify Help Center.

To be eligible for sign in with Shop, you must have Shop Pay enabled.

Sign in with Shop works alongside your store specific sign in method to allow users to sign in and create new customer accounts using the Shop account they already have. Users who have already verified their emails with Shop get the added benefit of speeding through sign in with an SMS based authentication.

Merchants will always have access to the email address associated with the Shop account used to sign in on their customer record. Customers signed in with Shop reach checkout with key shopping information pre-filled allowing them to checkout in one tap with Shop Pay.

Learn more about sign in with Shop on new customer accounts in the Shopify help center.

Quantity rules allows you to set minimum, maximum, and increment quantity rules for product purchasing, while customer-specific product publishing allows you to personalize product visibility for your business customers.

Get started by creating your first catalog, or learn more in the Shopify help center.

Ready made templates include:
* Automatically approve an applicant
* Export accepted creators to Klaviyo
* Follow-up on a gift
* Congratulations on first sale

Turn on a ready made template by:
1. Open Shopify Collabs
2. Go to Settings
3. Under Integrations, turn on a ready-made Shopify Flow template.

Shopify Flow is available to merchants that subscribe to the Shopify Plus, Advanced, or Shopify plans and merchants that use the Shopify Fulfillment Network (SFN).

Learn more about this integration in the Shopify Help Center.

When using eftpos cards, customers will also now be able to select which account type they would like to use for the transaction. With this update, in-person payment rates will be changing on April 4, 2023. For more information on pricing, please visit shopify.com/au/pos/pricing after April 4, 2023.

Learn how to update your theme to help your customers send gift cards.

e.g.: Learn more about dynamic sources in the Shopify Help Center.

This is a better experience for merchants, because previously, merchants had to delete and re-upload an image which was inconvenient when trying to make small fixes to an image.

We are committed to providing merchants with a better user experience, and this is one of the many features we are excited to launch for the Files API.

With this update, Ship to Customer Orders will now consistently capture the customer’s email address associated with the order. The provided customer email is a point of contact for retailers to provide customers with important order updates and a positive customer experience. It is not an opt-in for marketing purposes.

Learn more about [Ship to Customer Orders] in the Shopify Help Center.

Import taxes and duties collected from buyers will no longer be shown as a fee collected in payouts reports, these transactions will appear as a seperate line item. Duties and tax transactions will only appear once an order is fulfilled.

This change will only apply to new orders placed on Shopify Markets Pro.

Learn more about Shopify Markets Pro in the Shopify Help Center.

With these new features, you will now be able to:

• View your full product catalog within the index table and use the new “Boosts” or “Custom” tab to identify which search boosts or product recommendations you have customized
• Use the search, filter, and sort features within the index table to narrow down which products you want to edit
  
• Select multiple products within the index table and use the bulk editor tool to manage product recommendations and/or search boosts

Learn more about the Shopify Search & Discovery app in the Shopify Help Center.

Learn more about the tipping option for online orders in the Shopify Help Center.

If an order is refunded before the order is fulfilled Shopify Markets Pro will no longer withhold taxes and duties collected for said order on payout as the funds were never used. The full amount paid will continue to be returned to buyers.

Additionally, orders refunded before fulfillment will no longer be labeled as pending.

Merchants currently using Shopify Markets Pro that have orders that meet these conditions will see funds added to their next payout to account for duties and taxes that were previously withheld.

Learn more about Shopify Markets Pro in the Shopify Help Center.

When bank account details are changed in Shopify Payments they will be automatically updated in Shopify Markets Pro to ensure payouts are always directed to the most recently added account.

Learn more about Shopify Markets Pro in the Shopify Help Center.

Use the Shop channel to customize your Shop store, manage your product listings on Shop, respond to reviews from your customers, and run in-app offers.

Learn more about the Shop sales channel

Take the guesswork out of tax season, reduce manual efforts, and easily hand off your numbers to bookkeepers and accountants.

Learn more about how to connect your Shopify Balance account to QuickBooks Online account at the Shopify Help Center

New updates include:

A new Discounts section has been added to More actions, so staff can find and apply active discount codes more quickly.

Apply discount code will now only display Recently used active codes, making it faster to find and apply current discount codes.

When applying a custom discount, Title has been renamed to Reason for discount. With this change, the purpose of this text field will be more clear and prompt staff to contribute more accurate and useful discount data.

Improvements have been made to how discounts are displayed once applied. When viewing the customer’s cart, a new discount icon will now be displayed, giving staff visual confirmation that a discount was applied to the item. Improved discount description and discount value will now also be displayed next to the discount icon, so staff can see discount details at a glance.

Learn more about Discounts for POS in the Shopify Help Center

Key in-store actions Orders, Products and Customers are laid out in a convenient way for staff to access. Staff can easily switch between different parts of the POS app without having to navigate across multiple views.

Access to Analytics, Register, Staff, Settings, Support, Connectivity and Lock Screen is one tap away using the new More menu badge. Available menu items will continue to be dependent on the staff’s permission levels.

Action Required: Existing apps must migrate to API version 2022-10 or later by June 30, 2023 to avoid any interruptions.

Below are a few important breaking changes, please make sure to review the full list:

• The following customer object properties on the REST Admin API’s order resources have been deprecated: last_order_id, last_order_name, orders_count , total_spent (see details here)

• Some Fulfillment API endpoints and mutations relating to managing fulfillments via an order have been deprecated (see details here)

Please note that this extended timeline for supporting API version 2022-04 does not impact deprecation timelines for any subsequent API releases. If you have any questions, reach out to your Shopify account manager or post in our community forums.

See more information on the ProductInput object on shopify.dev

Google Analytics 4 is replacing Universal Analytics, which will continue to process data until July 1, 2023 (July 1, 2024 for Analytics 360 properties).

Learn more about Google Analytics 4 and what this means for you here.

Cross-device data gives you a more complete picture of your customers’ purchase journey and interaction with your store across all of their devices. It will also improve attribution model accuracy, helping you better understand your highest-converting marketing channels and where to invest your marketing budget.

Learn more about cross-device data in the Shopify Help Center.

You can read more about Shop Promise and the limited guarantee process and policies in the Shopify Help Center.

Before a country or region can be added to a shipping zone, that country or region needs to exist within a Market first. Buyers can only checkout if their country or region is in an active market.

You can read more about the changes to Shipping and Markets in the Shopify Help Center

Learn more about the rich text setting in the Help Center or the Dev Docs.

Learn more about this new feature here

What's New
Variant configurations help organize products that have multiple definitions like color and size. To help staff find and reference the right item quickly, variant products are now displayed with variant images to help staff visually scan a list of options. New variant option filters help staff narrow down their search using the Filter button. A search bar is also available for staff when lists have > 10 option values. If a variant is sold out at one location, using filters helps staff compare availability of the chosen option value across locations without drilling into each individual product variant.

Product Variant Metafields now display in POS
Staff looking up product metafields can now view variant metafields. Variant metafields are defined in Admin and are now displayed in POS to provide additional information about the variant such as size, color or material. Use this view to provide additional details to customers or to access a link to the online store.

We've introduced a change to international shipping requirements to help you comply with new customs rules that apply to all outbound international packages going to or through countries that follow EU customs regulations.

Beginning March 1, 2023, all international shipping labels require HS codes and country of origin. We'll use these HS codes to apply a detailed product description, as required by this regulation.

You can add this information to products individually or via the bulk editor.

Learn more about these requirements in the Shopify Help Center

New updates include:

• Being able to show a custom QR code in the receipt footer

Learn more about customizing receipts from the Shopify Help Center

Credit cards and gift cards cannot be processed when POS is offline.

Deep links use a parameter that you manually add to the end of your URLs that can be used in marketing campaigns, social sharing, or any link sharing where you're targeting a specific country or region. You can create a parameter that sends customers to the correct country or region using two digit country codes according to ISO 3166 standards.

For example, you have a market named Europe which contains 44 countries all on the domain shop.com. You want to do a marketing campaign specifically for Germany, that sends your German visitors directly to the right experience. To do that, you need to use the URL shop.com?country=DE.

Learn more about deep links in the Shopify Help Center.

With this improvement merchants can combine the 2 steps into one by adding a Shopify role (which has been defined in Shopify Plus) at the same time when new users are created in their IdPs. This helps merchants to simplify the user provisioning process and improve operational efficiency.

Currently this feature is supported in the latest OneLogin and Okta apps. Support in Azure apps is in the works and will come soon.

Learn more about role provisioning through SCIM in the Shopify Help Center.

Checkout extensibility replaces checkout.liquid. As a result, checkout.liquid customizations will no longer work for in-checkout pages starting August 13, 2024. Shops that currently use checkout.liquid to customize their in-checkout pages need to upgrade their customizations to checkout extensibility before this date. Checkouts that aren’t upgraded on time will be automatically upgraded to an un-customized, out-of-the-box Shopify Checkout.

Shopify Plus merchants can continue customizing their post-checkout pages, which includes the Thank You and Order Status Page, with checkout.liquid. However, we’ll eventually support customization on these pages with checkout extensibility as well.

Learn more in the Shopify help center or start your upgrade.

New release: Delivery dates are automatically predicted by Shopify and are backed by Shop with a limited guarantee for your customers that covers their shipping fees by awarding Shop Cash if an order arrives after the Shop Promise estimated date.

Shop Promise displays alongside eligible products that deliver in five calendar days or less and automatically highlights fast and free shipping when offered. As part of the Shop ecosystem, Shop Promise helps you seamlessly build trust across the entire customer journey with new integrations that let you extend delivery transparency to Shop Pay—the highest converting, accelerated checkout; and with post-purchase, real-time tracking updates available in the Shop app for all Shop Promise orders.

Learn more about Shop Promise and your eligibility.

Learn more about search Settings in the Shopify Help Center.

Inventory states are quantities in POS that provide specific information about where your inventory is and if it can be sold. The On hand state represents the total inventory available at a location, including inventory that is committed or unavailable. The new Unavailable state is inventory that is not available to be sold because it is temporarily set aside, for a draft order for example.

This will help reduce unintended overselling and gain a quick and accurate view of inventory quantities directly in POS using inventory states.

Learn more about inventory states in the Shopify Help Center.

Sign in with Shop is available to all merchants with Shop Pay enabled.

Learn more about sign in with Shop from the Shopify help center.

Visit Shopify Editions.

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Product publishing per market ensures that customers only see the products that are available to them in their country or region. This is useful when you sell a different mix of products between your domestic and international business.

Learn more about product publishing per market in the Shopify Help Center.

The View products permission gives read-only access and allows merchants to make product data accessible to staff without the concern of data being accidentally modified. Merchants can assign specific permissions to staff members with different responsibilities. For example, merchandising (the Create and edit products permission) versus inventory management (the Manage inventory permission). Last but not least, merchants can have better control over access to sensitive data such as cost and price.

All existing staff members who have previously been given the singular Products permission will automatically have all the new permissions selected by default to ensure backward compatibility. Merchants have the option to select (or unselect) a subset of these permissions when more granular access control is needed.

Learn more about these new permissions in the Shopify Help Center.

Make the most of the new reports:

1. Marketing Summary - Your marketing KPIs at a glance.
2. Top Channel Performance - The top 5 best performing channels based on the metric of your choice.
3. Overall Channel Performance- A deep dive into all of your marketing channels with visualization for trends over time.

Across these new reports select the attribution models (First click, Last click, or Last non-direct click) that gives you the most insight on your customers journey across the marketing and sales funnel.

Learn more about the new marketing reports in the Shopify Help Center or start exploring your new marketing reports.

Additionally, you can compute common KPIs such as turnover and sales velocity, allowing you to make more informed decisions about your inventory. With this new dataset you can now gain a deeper understanding of your inventory and make data-driven decisions to maximize your profits.

How can I start using ShopifyQL Notebooks?
Go to the ShopifyQL Notebooks app store listing, click “Add app” and follow the instructions to install.

How do I use the inventory dataset?
Within the ShopifyQL Notebooks app go to the reference notebook “Reference 4 - All about inventory” or start with an Inventory template in your own notebook. Learn more about the inventory dataset.

Where can I get help?
Learn more about how the ShopifyQL Notebooks app works in the Shopify Help Center.

Learn more about using Smart collections with Metafields in the Shopify Help Center.

Read more about API rate limits.

These changes help you to maintain a real-time, accurate and more granular view of your inventory across locations. With better inventory management, you'll be able to minimize lost sales, misplaced stock, and reduce excess ordering.

Along with these new ways to manage your inventory in Admin, we launched the Inventory States API. It allows 3rd party apps to modify inventory values at your locations, giving you better visibility into your inventory quantities from Shopify's Admin.

Learn more about enhanced inventory tracking in the Shopify Help Center.

Merchants will be notified of pending return requests. They can approve or decline the request, provide instructions for returning the item, and easily track returns in the admin to save time.

Enable customer self-serve returns within the admin settings.

Learn more about customer self-serve returns.

• Referencing in ShopifyQL Notebooks allows users to create dynamic data stories using Liquid, Shopify’s templating language. A text block now provides easier functionality to create a reference to a data element from a ShopifyQL code block. Liquid code can be used to create conditional logic using tags and filters. Due to updates in referencing logic, previous duplications of the BFCM Summary Notebook will need to be re-created (or re-duplicated after this update)
• Merchants can now reorder blocks by dragging and dropping, or through the use of a dialog at the top of each notebook, enabling easier construction of data stories.
• Saved previous state: When loading a ShopifyQL Notebook, users will be presented with the code and text blocks in their previously run state. This can be useful for reviewing previous work and quickly loading a notebook to present without having to worry about how long it may take to execute all the query blocks. A new run all button can be used to run every block in the Notebook if needed.

How can I start using ShopifyQL Notebooks?
Go to the ShopifyQL Notebooks app store listing, click “Add app” and follow the instructions to install.

Where can I get help?
Learn more about how the ShopifyQL Notebooks app works in the Shopify Help Center.

Creating a customer account is also hassle-free. Once you set up new customer accounts, any customer who has already made a purchase can log in and manage their account. No extra work for the customer.

Learn more about new customer accounts.

Once a customer selects an order to duplicate, they’ll be able to add or remove products and edit quantities, pending inventory availability. If a product or quantity is unavailable, customers will be notified at checkout and have the option to accept the changes to their cart or remove products.

Easy reordering is automatically enabled within any store using new customer accounts, with no action required on your part.

Learn more about easy reordering with customer accounts.

Using Direct Invites in the Shopify Collabs app can more easily and efficiently assist you when onboarding creators you trust, allowing creators to bypass the application process of joining your community.

Here’s how, in five easy steps:

1. Before inviting any creators, you first need to verify your email address if you haven’t already in the Settings section for “Contact Email”.
2. Then, head to the Affiliates tab and hit “Invite by email”.
3. Under “Import csv”, download a template and fill it with the email addresses of the creators you’d like to invite, and affiliate codes for each.
4. Personalize your invite:
5. Assign invitees an affiliate tier to offer discounts and/or set commissions. You can also add a gift if you’d like.
6. Add a custom message to send to the creator. Preview your invite and, when you’re happy, hit “Send”.

What are the advantages of using Markets or Markets Pro and Shopify Collabs?
- Merchants with multiple markets created using subfolders, can install Collabs in the Shopify App store and support affiliate marketing.
- Instant attribution and tracking for sales referred by creators you work with on Shopify Collabs across all regions.
- Take advantage of cross-border tracking capabilities offered by Markets and Markets Pro so Shopify Collabs will work instantly with all the regions you sell in on Shopify.
- The merchants using Shopify Markets who do not have expansion stores, will only need to install the Collabs app on their single store.

• Australia
• Brazil
• Canada
• France
• Germany
• Ireland
• India
• Italy
• Japan
• New Zealand
• Spain
• United Kingdom
• United States

These changes will reduce duplicate notifications, simplify notification management, and prevent spam and fraud, while powering partners to deliver custom SMS notifications that can be tailored to suit merchants.

Learn more about SMS notifications in the Shopify Help Center.

From code-free customizations to completely bespoke customizations, It has the power and flexibility for merchants to build the experiences they want.

Get started

Learn more about checkout extensibility on the Shopify Plus blog.

*Note: If you’re currently using checkout.liquid to customize your checkout, you can try checkout extensibility by creating a draft checkout. *

New updates include:

• Support for printing 1D barcodes on customer receipts
• Being able to hide the compare-at price on printed receipts
• Being able to hide the discount code on printed receipts
• Being able to display sales attribution per line item
• Being able to set a default number of copies to print

Learn more about customizing receipts from the Shopify Help Center

We know making the sale no matter what is a top priority. Using inventory states, staff can determine the quantities of items that are committed to other orders, available for pick up at another location or incoming on purchase orders or transfers. This extra layer of inventory data gives staff options to reduce overselling items while maintaining a positive experience for shoppers.

Learn more about the new oversell warning and inventory states in the Shopify Help Center.

This update increases applied staff attribution visibility on completed orders with the introduction of two new Staff views:

• Order details view: Displays Attributed staff and Staff at register on completed orders
• Manage return item view: Displays Sales attribution of the item(s) being returned or exchanged

The ability to quickly see sales attribution on completed orders is an opportunity for staff to continue to build a customer relationship and positive shopping experience.

Learn more about [staff attribution] in the Shopify Help Center.

New updates include:

Improvements to the user experience so that merchants with many locations can find the location they’re looking for in key workflows.

• Consolidated location selector in Admin that scales to 1,000+ locations
• Added location search, sort, and filtering to POS app
• Added search, pagination, sorting, and filtering in key workflows in POS channel

Performance improvements in Admin for key workflows related to locations across product creation, stocking inventory, delivery settings, order routing.

Improvements to APIs powering key use cases for merchants with 1,000+ locations including Shipping, Storefront, Ship-to-home, REST, and APIs powering POS channel.

Learn more about setting up locations from the Shopify Help Center

Learn more
* Setting up Shopify Audiences
* Types of audiences for Pinterest Ads

To close this experience gap and protect your checkout, backup shipping rates are now displayed to customers. If Shopify-powered backup rates do not meet your business needs, you can customize backup shipping rates for each delivery profile and shipping zone using order value or item weight conditions.

Customize backup shipping rates from your Shipping and delivery settings.

Learn more about backup shipping rates on the Shopify Help Center.

Custom apps support all the functionality that private apps did, and provide better security.

Learn more about custom apps.

The new admin.shopify.com domain improves load times for apps in the admin, but requires app developers to make some updates. Third-party apps that haven’t yet been updated will temporarily open in a new tab using the old myshopify.com domain, so you can continue to use them. All apps are required to update by September 2023.

Check out the new interactive map interface in your live view. Learn more about the updates here.

With these new features, you can schedule workflows to run at a specific time and date, without needing a commerce event to kick things off. You can also leverage the new get data action, to fetch specific Shopify data needed for daily reports (up to 100 per workflow).

With these new Flow capabilities, you can build many new types of workflows. When you gain access to the new features, check out the template library for examples on how to:
* Every day, get a summary of orders older than 2 days that are unfulfilled
* Use tags to segment customers based on their orders for last 6 months
* Every hour, get orders with chargebacks and tag the customer
* Every day, get products that are out of stock and send a summary email
* Cancel orders if customer placed too many orders today
* Hold orders if customer placed more than 1 order in last 24 hours
* Remove new product tag 90 days after product was created

Learn more about how the new triggers and actions work here:

• Scheduled time trigger - run workflows up to once per hour or at a set day in the future
• For each action - Loop over lists of data (from Get data) to check conditions or repeatedly call actions
• Count action - count the number of items in a list
• Sum action - sum the values for single field across all items in a list

Get data actions - Get data by querying your shop:
* Get collection data
* Get customer data
* Get draft order data
* Get order data
* Get product data

Check out the cohort analysis report in your Shopify admin

You can learn more about how you can earn Balance Rewards in the Shopify Help Center

The existing lineItems connection on Order should be used instead.

This new view in Shopify POS enables you to track your monthly total of included and charged Tap to Pay on iPhone transactions from the POS Settings under Hardware details.

Learn more about Tap to Pay on iPhone fees on the Help Center

Webhooks on the locations/update topic will also continue to be sent out for location activation/deactivation, in case any clients are already consuming these update notifications for this purpose. It is recommended that such clients switch over to consuming the dedicated locations/activate and locations/deactivate topics, as eventually lumping them together with locations/update webhooks will be deprecated in a future API version.

Merchants can also quickly access information from the index pages by launching search using the F key or clicking the magnifying glass.

Update: We’ve added support for much larger Inventory transfers to this release. Merchants can now reliably create and receive inventory transfers with hundreds of line items. You may notice your product line items broken up into multiple pages on transfers with more than 50 line items. Bulk receiving (accept all, and reject all) on transfers with hundreds of line items is now possible.

Learn more about managing product recommendations and product boosts with metafields in the Shopify Help Center.

Note: media localization is currently only supported for theme sections & metafield file references. Product media localization is not yet supported.

Learn more about the input settings and theme store requirements that have been updated in the Shopify Help Center.

This means, Shopify Plus merchants can build powerful promotions with new discount types by downloading discount apps–powered by Functions–from the Shopify App Store, or can start building their own discount Functions and deploying them with a custom app.

Important note: Please note that the rollout to eligible Plus shops will take several weeks to complete. Plus brands that leverage a checkout.liquid customization are not eligible to use Functions at this point in time.

This notebook makes use of new capabilities also now available in any new Notebook:

• DURING, COMPARE TO keywords that allow you to compare data for named date ranges such as BFCM2022
• Support for comments in ShopifyQL queries
• Benchmarks dataset that contains benchmark numbers for average order value and online store conversion rates against merchants that are similar to your store
• Support for LiquidJS filters to create dynamic content that references output from code blocks in text blocks
• Glimpse into operational data when referencing "order id" and "product id" fields

How can I start using ShopifyQL Notebooks?
Go to the ShopifyQL Notebooks app store listing, click “Add app” and follow the instructions to install.

How do I access the 2022 Black Friday Cyber Monday summary?
Once installed, the summary is available in the ShopifyQL Notebooks index as “2022 Black Friday Cyber Monday summary”

Where can I get help?
Learn more about how the ShopifyQL Notebooks app works in the Shopify Help Center.

As a result, merchants in this region can give their customers the opportunity to provide more accurate address information at checkout as well as set up more specific shipping zones for the governorates that they add.

Learn more about adding shipping zones from the Shopify Help Center.

Highlights have been switched off to give you more space to focus on the experience and metrics you care about the most.

Check out the new Live View in your admin today.

Learn more in the Shopify Help Center.

Create branded forms for your online store quickly and easily, with no design or coding experience required. Choose when and where the form shows up, and include offers like discounts to encourage visitors to share their name and email. Keep all of your customers’ data securely in Shopify, and measure the success of your promotions in the same place you keep track of your sales. Learn more about how to use Shopify Forms.

These changes are coming soon, expect to see them in December. If you have any Scripts that depended on the old default shipping rate name of "Subscription shipping" and need time to make changes, please contact Merchant Support to have these changes temporarily disabled for your shop(s).

The staff attribution search bar now displays the 10 most recently attributed list of names. The new staff bar is another useful way to quickly search, find, and assign the staff member that earned the sale.

Staff attribution updates are the following:
* When attributing a sale, the 10 most recently attributed staff names appear automatically in the staff attribution search bar
* The staff attribution Smart Grid tile has been renamed to Attribute sale
* Under More actions in the cart, “Add staff” has been renamed to Attribute sale to staff

Learn more about adding staff to orders in the Shopify Help Center.

Learn more about Discounts on Sales Channels in the Shopify Help Center.

Visualize and analyze shop data with a powerful query editor.
Get to answers quickly, using a query language built with commerce syntax
Combine data from multiple business domains or dive deep into a single domain
Everything you need to write your own data story - fresh data, text & visualizations
Use the presentation mode to share your data story with business stakeholders

How can I start using ShopifyQL Notebooks?
Go to the ShopifyQL Notebooks app store listing, click “Add app” and follow the instructions to install.

Where can I get help?
Learn more about how the ShopifyQL Notebooks app works in the Shopify Help Center.

You can make changes to your checkout branding using the new checkout editor or in the checkout section of your online store theme, depending on which you have access to. Note, these changes will not apply to the login page for B2B stores. This will be possible with a future launch.

Customize your checkout branding.

Learn more about new customer accounts.

In addition, the cohort analysis report allows you to drill down into a specific cohort to look at metrics like average order value, predicted spend tier and top locations by customers. With all this information, you can now identify key drivers that help improve customer retention for your store.

Check out the cohort analysis report here

This new filter helps you build customer groups based on their interest in specific product types. Examples include: product highlights, products with specific colours, and products made of specific materials.

Learn more about building customer groups based on product tags in the Shopify Help Center.

e.g.: Learn more about the feature in the Shopify Help Center.

Learn more about marketing automations in the Shopify Help Center.

New

Rooftop accuracy

Shopify deciphers the more than 11,000 US sales tax jurisdictions and applies the right rate at checkout based on your buyer’s precise address.

Smart categorization

Is a ? a sandwich? As a society, we may never be able to agree on the answer, but at Shopify, we can help you categorize your hotdog for tax purposes. Shopify helps you by suggesting the proper category for your products and then automatically applies the right tax rate based on local rules. Manual tax overrides will soon be a thing of the past.

Available now

Sales tax insights

Know where you’re liable with a state-by-state overview of your tax obligations. Sales tax insights analyzes your store’s sales and compares it to state-level nexus requirements to let you know where you may be required to collect tax.

Learn more

Shopify Tax is currently being released to all Shopify stores that sell within the United States. Merchants using registration-based taxes in the US will automatically receive these enhancements in the coming weeks. Read about our commitment to help you manage sales tax on the Shopify Blog, and learn more about these new features in the Shopify Help Center.

Learn more about Shopify Alerts.

To enable, go to Settings > Set up hardware and select Tap to Pay on iPhone. Once the account owner has enabled it for the store, all staff can pair their devices if signed into Shopify POS on an iPhone XS or higher, running iOS 15.5 or higher.

Learn more about Tap to Pay on iPhone.

First, identify duplicated customer profiles with the same name, phone number, email address, or another overlapping attribute. From there, select two profiles to combine and keep the profile with the most accurate data.

Learn more about when you can merge customer profiles from the Shopify Help Center.

Learn more about our order confirmation setting.

New updates include:

• Ability to separately specify which staff roles are able to set their own custom discounts, and which can use only a pre-specified list of discount codes
• Ability to specify which staff roles are able to access the cash drawer
• Ability to separately specify which staff roles can start/stop a payment tracking session, adjust a payment tracking session, or see payment tracking history on the web admin or in the app

Learn more about POS staff roles and permissions from the Shopify Help Center.

To enable Local Delivery & Pickup visit the Shopify Help Center.

But that's not all, we've teamed up with our Partners so their Subscriptions apps are ready for Local Delivery & Pickup to give you a better experience while managing Subscriptions.

Learn more about setting up and managing Subscriptions in the Shopify Help Center.

In your Shopify admin, go to Settings> Customer Events to install app pixels or add custom pixels on your online store or checkout.

Visit the Shopify Help Center to learn more.

To apply, add the Shop channel and complete the form in the Marketing section. Once you’re accepted into the program, you can create Shop Cash campaigns.

Learn more about Shop Cash in the Shop help center.

This only affects all merchants whose primary market is outside of the EEA. If your primary market is in the EEA, compare-at prices are always shown. You should take care to set them in compliance with the directive.

Merchants with a non-EEA primary market who wish to show compare-at prices to EEA customers can do so by explicitly defining values for those markets via the product CSV import function. Alternatively, you can opt out of this functionality entirely by going to Settings > Markets > Preferences and unchecking the checkbox for "Hide compare-at prices for European Economic Area (EEA) customers".

This content doesn't contain, and isn't meant to provide, legal advice. You should consult your own legal counsel to determine how the laws in your region and the regions in which you sell might affect your business.

• collection_reference: A reference to a collection on the online store.
• list.collection_reference: A list of collection references on the online store.

Learn more about Shopify Payments.

These new filters will give you tools to market to your audiences based on their engagement level with your emails.

Learn more about building customer groups based on email events in the Shopify Help Center.

You can now accept all major payment methods, how and wherever you want. It is seamlessly integrated with Shopify POS.

Learn more about Shopify Payments and the WisePad 3 in the Shopify Help Center.

Learn more about Shopify Payments.

Check out the new reports index here

Complementary products are items that are often bought together or pair well. For instance, a customer buying shoes may also like a pair of socks.

Learn more about complementary product recommendations in the Shopify Help Center.

Learn more about the Shopify Payments.

Learn more about the Draft orders in the Shopify Help Center.

Learn more about custom pricing per market in the Shopify Help Center.

New updates include:
* Ability to enable both digital and physical gift cards in the setting profile so you have the flexibility to choose between issuing digital or physical gift cards during checkout

Learn more about gift card settings from the Shopify Help Center.

Available now, in addition to showing Available inventory, Shopify POS will also display Incoming and Committed inventory for a store location, just like you see in Shopify Admin. We’ve also made a few minor content and visual changes to inventory indicators so that staff can quickly and easily see which products are sold out and might be available elsewhere. Inventory states can reduce unintended overselling, inform selling decisions in store and provide insight into where your inventory is physically and if it can be sold.

What is the Incoming state?
The Incoming state is inventory that is in transit on a transfer or partially received. If you have entered the expected arrival date and the tracking number in Admin, this will also display in POS.

What is the Committed state?
The Committed state is inventory that has been sold or paid for but has not yet been fulfilled. Having visibility into what stock is available for sale and how much is committed to orders can help keep your inventory accurate.

To see committed state for a product in Shopify admin, create an order in Shopify admin that is paid for but not yet fulfilled. Visit the product detail page in Shopify POS to see the committed orders for that product.

Learn more about the new inventory states in POS in the Shopify Help Center.

Choose the money content type for a new field when you want to:

• Track back-office expenses, such as distributor costs or warehouse transportation fees.
• Add money details to products and use them as a data source for blocks in your themes.
• Display a monetary value that uses Shopify Markets to dynamically convert between currencies for international customers.
• Set a fixed monetary value for a specific Market using the recently released Translate & Adapt app.

Learn more about the Money content type.